“Dissapointed with quality an style of many garments in stoc currently . Used to buy regularly when both were of a higher quality great fit and classic style - a great accessory for the cape dress I wore to a recent wedding”
Hi RoseAnne,
Thanks for sharing your feedback. We’re sorry to hear you’re disappointed with the current quality and style of our stock. We value your previous support and will pass your comments to our team for review.
If you’d like, we can look into specific items you’ve been unhappy with or help you find alternatives that better meet your expectations. Please let us know how we can assist.
Kind regards,
Team Phase Eight
Hi Daxa,
We’re very sorry to hear that the dress was not as expected and that you experienced an issue with the finish at the back. This is not the standard we aim to provide, and we understand how disappointing this must have been, especially for a special occasion.
We appreciate you taking the time to share your feedback, and it will be passed on to our quality team for review. Thank you for letting us know, and we apologise for any inconvenience caused.
Hi Carole,
Thanks for sharing your thoughts. We’re sorry to hear Phase Eight felt too somber for you.
If you’d like, we can suggest brighter pieces or help you find styles that better match your preferences. Please let us know how we can assist.
“So, my size 14 are slightly roomy as I normally wear 12 I ordered both sizes. The 12 fitted but without the stretchy button fastening at the top of the zip slipped open. I clearly am a 14 in this style. I prefer the 14 because the stretchy button fastening keep the zip closed and neat. My only preference would be no front seams but the trousers are perfect otherwise. Nice stretchy material true black and I'm happy with the zip even though I don't need to use them. And yes definitely keep the modesty button!”