Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,044 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,212

Anonymous

Anonymous // 01/01/2019

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“I’m 5’2 and this dress drags on the floor.So I would have to have it taken up.Sadly it doesn’t fit my curves.so the top would need adjustment too .Its vey pretty but I need a mother of the bride dress and I looked like a bridesmaid”

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Posted 4 months ago

Hi there, We’re sorry to hear the dress didn’t meet your expectations and that length and the fit aren’t right for you. If you’d like, please contact us with your preferred styles and we’ll recommend pieces for you. Kind regards, Team Phase Eight

Posted 4 months ago

“Perfect fit true to size . I’m 5 ft 2 ins I’m so pleased this dress is also in petite although the length is to the floor so need it taken up, The double cap sleeves, fully linned , material and flow of the dress feels so nice. Bought for a summer wedding where the theme is garden party floating florals.”

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Posted 4 months ago

“This is a beautifully made ivory bag.Elegant and minimalist,exactly what I wanted. 4 stars as it is petite, not large enough to hold a phone for example.I just wanted it to be big enough for comb ,lipstick,reading glasses and keys and it was perfect for that 😊”

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Posted 4 months ago

“Excellent service.”

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Posted 4 months ago

“Love it great fit got all three colours in the dress”

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Posted 4 months ago

“As a petite lady I like that there is the option. However as a slight criticism I feel petite could be a little shorter in length and more styles could be offered”

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Posted 4 months ago

“The skirt I ordered for my mum is just so beautiful. She’s 94 and will probably get the most compliments at my daughters upcoming .”

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Posted 4 months ago

“How do you process returns? Are they not checked? When the dress arrived (4 days late), it stank of perfume and body odour. Hugely disappointed, will not be buying online from Phase 8 again.”

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Posted 4 months ago

Hi Elizabeth, We’re sorry to hear about the late delivery and the strong odor you experienced, and we understand why you’re disappointed. We will be sure to pass this onto the dispatch team for further training. Kind regards, Team Phase Eight

Posted 4 months ago

“Good quality product and website is user friendly. I opted to pick up the item and staff from Shepherd's Bush Westfield, was helpful.”

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Posted 4 months ago

“Fitted beautifully”

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Posted 4 months ago

“The delivery company used was very poor. I was messaged on 3 consecutive days with a delivery slot and they failed to deliver on these days/ slots. I contacted Phase 8 with a complaint and have not heard from Phase 8.”

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Posted 4 months ago

Hi there, We’re very sorry to hear about the failed delivery attempts and that you haven’t heard back from us. This isn’t the experience we want for you. Please be assured that we are looking into this matter with our delivery partner to understand what went wrong and to prevent this from happening again. In the meantime, we would like to help resolve this for you as quickly as possible. Please feel free to send your order details to our Customer Service team so we can investigate further and arrange a suitable resolution? Thank you for your understanding, and we sincerely apologise for the inconvenience caused. Kind regards, Team Phase Eight

Posted 4 months ago

“Usually love the dresses on here....somethings though are reduced for a reason!”

Helpful Report

Posted 4 months ago

Hi Alison, Thanks for your honest feedback. We’re really glad to hear you usually love our dresses, but we’re sorry this particular item didn’t meet your expectations. If there’s anything specific that didn’t work for you, we’d appreciate the chance to look into it and make things right. Please feel free to reach out to our support team, we’re here to help.

Posted 4 months ago

“Bought for my sons funeral and it felt very appropriate and received many positive comments”

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Posted 4 months ago

“Beautiful bolero/ Shrug. Perfect for summer weddings. Lovely silky material.”

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Posted 4 months ago

“Have some great dresses to choose from for special occasions”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“This is a beautiful dress, lovely material, however, not for me. I ordered a size 10 which was voluminous. I am small, it has a large collar which also didn't suit. I am a Phase Eight fan, regrettably, this dress was very disappointing.”

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Posted 4 months ago

“Staff helpful and efficient dealing with issues which arose with my purchase .”

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Posted 4 months ago

“I have bought this for my son's wedding, it fits perfect, just what I needed First dress I tried !! Now to enjoy the day !! Thanks”

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Posted 4 months ago

“Good easy website to order from.”

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Posted 4 months ago

Phase Eight is rated 4.3 based on 7,044 reviews