“As an ardent fan of Phase Eight for many years it's a pleasure to leave this review. Loving their innovative styles, with a great range of choice. offering quality and luxury classic pieces, with something to suit everyone of all ages. I mainly prefer to shop in store as I prefer to try clothes on. However, I also shop online and with the peace of mind that should I need to return anything, the Customer Service is excellent making the process smooth and simple. Thank you old friend.”
“Was very disappointed this time. Last time bought in John Lewis Liverpool. This time online. I paid for next day delivery £6 ridiculous as two items got to me after 8pm.
Items were tightly packed and creased. The creases took several presses to get out only came out after I washed the dress I’d not buy again and I wouldn’t recommend. Very unhappy customer.”
Good morning,
Thank you for taking the time to provide me with your feedback.
I am so sorry to hear that you have not received your order, this is not the service I wish to provide our customers at all.
Rest assured I will be contacting Evri to ensure that your query is resolved.
Kind Regards - Phase Eight Customer Care
“I have been ordering off Phase Eight for at least ten years and never been disappointed with my clothing. My friends and colleagues all love and want to know where I get such gorgeous dresses from.”
“We bought years ago a dress for my wife in a mall in Schoten (Belgium), called "Innovation" Now the shop in a shop is gone since a few years. My wife likes most of the dresses, shown on internet, but she doesn't
like the prices (too expensive).”
“They told me returns were now to be charged. However on my order dated 19th November, it states returns are free. So they were wrong to charge me a return fee. I have got it credited, but phase Eight were wrong to tell me charges commenced 1st November. They should check their orders. They should also contact me”
“Love Phase Eight clothes but have recently ordered two items that have been misrepresented in both photographs & written description and it’s very irritating & disappointing when items arrive very different than described.”
English
Deutsch
Nederlands
Русский
