“The shoe was lovely however the packaging was in a terrible state, once delivered. The box looked like it had fell out of the package, roughly shoved back in and the lid of the box had been ripped.”
Good afternoon,
Thank you for taking the time to provide me with your feedback.
I am so sorry to hear that you are not happy with the service. Rest assured this will be investigated internally to ensure that your query is resolved.
Kind Regards Phase Eight Customer Care
“I am usually very pleased with the service from phase Eight & have bought a lot of clothes over the years. Although disappointed on this occasion as stated in my comments above.
The dress is lovey, I really like both the colour & style.”
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