“Ordering online is simple and straightforward. It was dispatched and delivered within days. However phase Eight use Evri and their services are poor. Short notification and frequently just left on the doorstep”
We’re very sorry to hear that your experience was so disappointing. Your feedback is important, and we’d like the chance to understand what went wrong. Please contact us so we can address the issue and make things right.
Kind Regards - Phase Eight Customer Care
“I never can get the perfect fit I'm a smallest person not very tall and not always can get petite in the dresses I like and they don't fit as they should and need altering to fit witch is ashamed but as this one is is a short dress it comes down to to the knees rather than a bit above but don't look to bad
But I love PHASE EIGHT SO THAT IS WHY I BUY THEM”
Good morning,
We’re very sorry to hear about your experience and completely understand your frustration. This is far from the level of service we aim to provide. Rest assured this will be investigated to ensure that the service is improved.
Kind Regards - Phase Eight Customer Care
“Sometimes your clothes are a hit miss also a bit expensive when you can also get similar styles from Next. I have bought clothes over the year and have been a bit disappointed and the quality is not as good as i remembered it”
Thank you for your feedback. We’re very sorry to hear that you’re disappointed, and we appreciate you sharing your concerns with us. We hope to make your next experience a better one.
“The shoe was lovely however the packaging was in a terrible state, once delivered. The box looked like it had fell out of the package, roughly shoved back in and the lid of the box had been ripped.”
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