“I bought 3 dressses for me and for my daughters
every thing was more than I expected
material , color , style and size
the most thing I like is the delivery they reach during one week
thank you thank you so much”
“Although I love the style of garments. I’m a bit annoyed that the prices have come down daily 20% one day then 25 and 30 and in some cases even 40%
Especially if you ended up paying higher price!!”
“The service was non existent, the dress showed in stock, so I ordered and payed for it, but the next day it was cancelled without a reason money refunded 2 days later.”
Good morning,
We’re very sorry to hear about your experience. Having your order cancelled unexpectedly is frustrating, and we apologise for any inconvenience caused by the delay in your refund. This is not the service I wish to provide our customers at all.
Rest assured this will be looked into to ensure that your query is resolved.
Kind Regards - Phase Eight Customer Care
“I needed to contact the Customer service team a couple of times and they were absolutely brilliant, very helpful professional and quick to resolve the issues. Thank you Phase Eight, I will definitely buy again and have recommended you to family, we have weddings coming up!”
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