Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,256 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,485

Anonymous

Anonymous // 01/01/2019

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“Very disappointing to deal with - next day deliveries just did nkt happen. Quality of clothing not as good as it could be.”

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Posted 5 months ago

We’re really sorry to hear you’re disappointed, Veronica. That isn’t the experience we want for you. Please contact our Customer Care team with your order details and any specifics about the delivery issue and quality concerns so we can look into this and resolve quickly. Kind regards, Team Phase Eight

Posted 5 months ago

“Great service”

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Posted 5 months ago

“I bought a few things in the past but it’s getting expensive”

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Posted 5 months ago

We’re really sorry to hear you’re finding it expensive, Linda. That isn’t the experience we want for you. If you’re open to it, please contact our Customer Care team with a few details about the items you’ve bought and any concerns you have so we can look into this and see how we can help. Kind regards, Team Phase Eight

Posted 5 months ago

“Wonderful service from Phase Eight.”

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Posted 5 months ago

“Lovely selection”

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Posted 5 months ago

“Were very helpful as Evri did not deliver item on first occasion. Phase Eight staff sorted everything out and a replacement arrived the following day”

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Posted 5 months ago

“10/10 for speed of refund. Will defo order from phase 8 again.”

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Posted 5 months ago

“Packaging was very poor which took out the joy of what was inside. Very unprofessional look. It looked cheap.”

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Posted 5 months ago

“Phase Eight have good quality clothing at reasonable prices. My only objection is they deal with more “occasion” clothes than everyday clothes, which now I am retired I don’t have much need for.”

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Posted 5 months ago

“I ordered a bag and after two weeks I was told there would be a delay. On chasing up I was then told my order couldn’t be fulfilled. There appears to be real issues with online ordering. I was offered a full refund. Hope you have better luck than me.”

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Posted 5 months ago

We’re really sorry to hear you’ve had such a frustrating experience, Alison. That isn’t the experience we want for you. Please contact our Customer Care team with your order number and any details about the delay and cancellation so we can look into this and resolve it as quickly as possible. Kind regards, Team Phase Eight

Posted 5 months ago

“Very good customer service arrived in good time”

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Posted 5 months ago

“Good service and I liked the dress but not quite what I was looking for.”

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Posted 5 months ago

“It never arrived. Wrote to the company and they didn't even reply to me. Still waiting for a refund. Appaling customer service.”

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Posted 5 months ago

We’re really sorry to hear you’ve not received your item and haven’t had a reply yet. This isn’t the experience we want for you. Please contact our Customer Care team via email, webchat or whatsapp with your order number and any details about the refund request so we can look into this and resolve it as quickly as possible. Kind regards, Team Phase Eight

Posted 5 months ago

“Love phase right. Lovely dresses and beautiful material.”

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Posted 5 months ago

“The fit wasn’t right on me. Neck fastening was difficult to do up. Fabric not as nice as expected. Sadly returned.”

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Posted 5 months ago

“Me gusta que la marca tenga modelos de vestidos clásicos pero de moda, así como elegantes”

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Posted 5 months ago

“There were some issues with my first order but the next order arrived promptly”

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Posted 5 months ago

“Delivery and return was great”

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Posted 5 months ago

“Easy to order online and have a look at a much larger selection than in store.”

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Posted 5 months ago

“Paid extra for next day delivery but jumpsuit arrived after two days , packaging not suitable for an item of this value.”

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Posted 5 months ago

We’re really sorry to hear your delivery didn’t arrive next day and that the packaging wasn’t suitable for the item your purchased. This isn’t the experience we want for you. Please contact our Customer Care team with your order details and any specifics about the delivery issue and the packaging so we can look into this and resolve quickly. Kind regards, Team Phase Eight

Posted 5 months ago

Phase Eight is rated 4.3 based on 7,256 reviews