“The dress is lovely and the length is great for me being only 5ft.
I've knocked a star off in the rating due to the condition the dress arrived in - a very small bag and the dress was so badly creased. Not what I expect from Phase 8!! Consequently returned this dress and re-ordered through a Phase 8 store - which arrived minus all the creases.”
“Your courier Evri never delivered it - so unable to give a review on product ! Dissatisfied customer who will shop elsewhere but f Evri is the courier choice”
Hi Theresa,
I’m really sorry that Evri didn’t deliver your order and that you’re unable to review the product as a result. That isn’t the experience we want.
I can see we have resolved this for you however, so sorry again for the inconvenience caused.
Kind regards,
Team Phase Eight
“I like Phase Eight clothes but at 5ft 2” am finding their Petite range dresses still too long. Hence 4 star review. Service and communication is very good.”
“Loved what I purchased. One star was lost for the packaging, my hat arrived on a very wet day and the box was soaked, maybe the hat could be wrapped in some sort of waterproof material for more protection. I managed to nip out of work to pick it up otherwise the hat could have been ruined.”
“I have purchased several items from Phase 8 and have always found items are of good quality. Delivery service in general is good, and packaging is okay too. It is pne of my "go to" websites.”
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