Good afternoon,
Thank you for taking the time to provide me with your feedback. I am so sorry to hear that you are not happy with the way one of your garments was delivered. This is not the service I wish to provide our customers at all and I can completely understand your frustration on the matter. Rest assured this will be looked in to.
Kind Regards - Phase Eight Customer Care
“Stylish, on trend clothes which are well made . Packaging was very good - this arrived in perfect condition, as did the dress . The website is easy to navigate”
Good morning,
Thank you for taking the time to provide me with your feedback.
I am so sorry to hear that you were not happy with the service provided to you. We always aim to provide a 5* service so I am disappointed to see that your experience did no reflect our values. Rest assured this will be reported.
Kind Regards- Phase Eight Customer Care
Good morning,
Thank you for taking the time to provide me with your feedback.
I am so sorry to hear that you were not happy with the delivery service provided to you, rest assured this will be investigated internally to ensure that service is improved.
Kind Regards
“There is always something suitable in the Phase Eight range and the Petite size is perfect for me - it makes such a difference to have clothes that fit well without needing to be altered!”