Login
Start Free Trial Are you a business? Click Here

Phase Eight Reviews

4.3 Rating 7,050 Reviews
83 %
of reviewers recommend Phase Eight
Read Phase Eight Reviews
Anonymous
Anonymous  // 01/01/2019
“Nice blouse, colours not as vibrant as it looked in the photos.”
Helpful Report
Posted 5 months ago
“Lovely dress which fits well. Looking forward to the warmer weather when I can wear it.”
Helpful Report
Posted 5 months ago
“Fast service good quality”
Helpful Report
Posted 5 months ago
“A very good shop.”
Helpful Report
Posted 5 months ago
“This is in regards to Evri your delivery service, which is absolutely appalling. I have been waiting a fortnight for another dress to be delivered, never arrived even though I was at home, plus cameras on the door and Evri sent it back to you saying they had tried three times to deliver which is totally untrue. Still waiting for the dress!”
Helpful Report
Posted 5 months ago
Hi Carol, I’m really sorry to hear about the ongoing delivery issues with Evri and that you never received your dress. That isn’t the experience we want for you. Please could you contact our Customer Care Team with your order number and any details you have about the delivery attempts (dates, tracking, etc.). If you have any confirmation or screenshots, please include them. We’ll investigate with Evri and arrange a suitable resolution for you, whether that’s a replacement, refund, or an alternative option. We appreciate you letting us know and we’ll do our best to make this right. Kind regards, Team Phase Eight
Posted 5 months ago
“Packaged nice and secure arrived perfect as always good quality clothing”
Helpful Report
Posted 5 months ago
“Perfect purchase as always. Great item and delivered with great efficency and communication.”
Helpful Report
Posted 5 months ago
“Beautiful dress”
Helpful Report
Posted 5 months ago
“The dress did not come with the tie belt and there were grubby marks on the underskirt so returned disappointed”
Helpful Report
Posted 5 months ago
Hi there, I’m really sorry to hear the dress was missing the tie belt and had grubby marks on the underskirt. That isn’t the experience we want for you. Please could you contact our Customer Care Team with your order number and a couple of photos showing the missing belt and the marks? We’ll arrange a suitable resolution for you, whether that’s a replacement, refund, or another option. We appreciate you letting us know and we’ll do our best to make this right. Kind regards, Team Phase Eight
Posted 5 months ago
“It's beautifully made and very comfortable to wear.”
Helpful Report
Posted 5 months ago
“The bags is a gift - I am sure she will love it.”
Helpful Report
Posted 5 months ago
“I have been their client for many years. All items are of good quality. Size is adequate to advertised. Prices are fair and promotions are quite frequent. Highly recommended brand by a satisfied customer.”
Helpful Report
Posted 5 months ago
“Very disappointed in this has it has a magnet fastening which I fear will come un done if one off my grandchildren grab it hopefully it will last at my sons wedding”
Helpful Report
Posted 5 months ago
Hi Angela, I’m really sorry to hear about the magnet fastening and the safety concern for your grandchildren. Please could you contact our Customer Care Team so we can assist with a resolution or arrange a return for you? We appreciate you letting us know and we’ll do our best to make this right. Kind regards, Team Phase Eight
Posted 5 months ago
“Good online service”
Helpful Report
Posted 5 months ago
“Excellent service.”
Helpful Report
Posted 5 months ago
“Efficient and prompt.”
Helpful Report
Posted 5 months ago
“Thank you! The jacket was lovely but several shades too dark for the outfit I'm putting together. Your staff in the Edinburgh store were very efficient in refunding me.”
Helpful Report
Posted 5 months ago
“Comfy and easy to wear but looks amazing on”
Helpful Report
Posted 5 months ago
“Very helpful and considerate staff in Amersham old town .”
Helpful Report
Posted 5 months ago
“great service”
Helpful Report
Posted 5 months ago
Phase Eight is rated 4.3 based on 7,050 reviews