Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,256 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,485

Anonymous

Anonymous // 01/01/2019

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“Very quick delivery to store”

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Posted 6 months ago

“The dress didn’t suit me despite having any other dresses from phase in the wrap style taht are part of my staple for occasion wear. Just couldn’t put my finger on why it work. Gorgeous dress though and beautiful quality as it always is with Phase Eight.”

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Posted 6 months ago

“Perfect fit love the design”

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Posted 6 months ago

“Love the clothes, especially for an occasion, however the returns from Ireland (especially the cost) is to say the least off putting”

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Posted 6 months ago

Hi Jacqueline, Thanks for sharing your thoughts. We’re glad you love the clothes for occasions. I’m sorry the returns and cost from Ireland, have been off-putting. We’ll take your feedback on board and see how we can improve this. If you’d like us to look into a specific order please let us know by email and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 6 months ago

“Reliable delivery and a nice range of styles”

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Posted 6 months ago

Hi there, Thanks for sharing your feedback on reliable delivery and the range of styles. If there’s anything else you’d like us to assist with, please let us know by email and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 6 months ago

“I did not receive the order so cannot comment on on dress”

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Posted 6 months ago

Hi there, We appreciate you taking the time to let us know, and we’re sorry again for the inconvenience caused by not receiving the order. If there’s anything else we can help with, please don’t hesitate to get in touch by email. Kind regards, Team Phase Eight

Posted 6 months ago

“First time I have used yourselves and very happy with my purchase and delivery”

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Posted 6 months ago

“Always find something special in Phase Eight, generous with sizes, they are a bit pricie but worth it as they are well made and durable.”

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Posted 6 months ago

“The shop in Meadowhall Sheffield has most of the dresses shown online. The staff are very helpful.”

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Posted 6 months ago

“Excellent service, arrived in good time.”

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Posted 6 months ago

“I tried in lots of dresses in the Cribbs Causeway store recently, and the staff were amazingly helpful, bringing other sizes and suggesting accessories, all without being too pushy.”

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Posted 6 months ago

Hi Joy, Thank you for your lovely feedback. We’re so pleased to hear that you had such a positive experience in our Cribbs Causeway store. It’s great to know the team were helpful, attentive, and able to assist you with sizes and styling without being pushy. We’ll be sure to pass your kind comments on to the store team, they’ll be delighted to hear this. We hope to see you again soon! Kind regards, Team Phase Eight

Posted 6 months ago

“Very quick delivery and easy to use website”

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Posted 6 months ago

“Have shopped at Phase Eight for a number of years and now happy to be able to order online .”

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Posted 6 months ago

“Easy to order, arrived quickly and was well packaged.”

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Posted 6 months ago

“Quality is super👌looking great”

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Posted 6 months ago

“Difficult to contact”

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Posted 6 months ago

“I ordered a dress and jacket for my daughter's wedding and was disappointed about the faulty stitching on the jacket and even more disappointed when its replacement arrived and also had faulty stitching. I had to order yet another jacket and was third time lucky. I'm also not impressed about the packaging my orders arrived in - I didn't expect the items of clothing to be folded up small in polythene bags and so creased I will have to have them steamed before I can wear them. If I hadn't liked the outfit so much I would have returned everything.”

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Posted 6 months ago

Hi there, Thank you for your feedback. We’re sorry to hear that the item didn’t sit comfortably or meet your expectations with the fit and shape. We understand how important it is for accessories like this to feel and look right when worn, and we appreciate you letting us know your thoughts. Your comments will be shared with our team for review. We hope we can offer you something more suitable in the future. Kind regards, Team Phase Eight

Posted 6 months ago

“Material is just not the quality of previous cardigans I have bought. Very disappointing.”

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Posted 6 months ago

We’re really sorry to hear the quality isn’t meeting your expectations. We’d like to review what happened and help ensure this doesn’t happen again. Please contact our Customer Care team with your order details so we can look into this and assist with an exchange or refund as quickly as possible.

Posted 6 months ago

“Easy ordering and quick delivery”

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Posted 6 months ago

“Never received the too I was left constantly to chase up the order Asked for a refund Appalling service from Phase Eight”

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Posted 6 months ago

We’re really sorry you didn’t receive your order and that you had to chase it up. Since you asked for a refund, we’d like to review what happened and help ensure it doesn’t happen again. Please contact our Customer Care team with your order number and any tracking details so we can investigate and arrange a refund as quickly as possible.

Posted 6 months ago

Phase Eight is rated 4.3 based on 7,256 reviews