“Phase Eight is one of my go to shops alongside another ladies' high street shop beginning with H. I also order on line and have found the service excellent; goods arrive in good time and not overpackaged.”
Hi Janna,
I’m really sorry to hear about the dress not being delivered, this is not the experience we want our customers to have at all.
If you’d like us to look into this, please contact our customer care with your order number and any relevant details so we can investigate and resolve this for you.
Kind regards,
Team Phase Eight
Hi Pauline,
I’m really sorry to hear your dresses arrived badly creased. That’s disappointing and not the experience we want our customers to have at all, I have raised this to our warehouse to ensure this is looked into. I apologise for any inconvenience caused.
Kind regards.
Phase Eight
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