Phase Eight Reviews

Name: Phase Eight
Rating: 4.31

4.3 Rating 7,020 Reviews

83 %

of reviewers recommend Phase Eight

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Product Reviews

47,185

Anonymous

Anonymous // 01/01/2019

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“Purchase made online, when it arrived there was a large pul and gathering on one of the sleeve ruffles. i went into store to return my online order, as per the invoice saying this is the quickest way to return. very helpful staff in store however they coudnt deal with the return as they issues with the till and online order,the store manager complete the return paperwork stating the damage, package it up and even gave me directions to nearest post office to retur. Few days later i received the refund, less approx £2 to cover return postage cost ! i wasnt happy about this, tried to report on webchat but got no where as never anyone available to assist. tried to ring several times - no reply, after waiting for sometime to speak to CS it cuts off. even tried to email but that just throws you out as soon as you mention return or refund. It took several days of trying to make contact with customer service, when i eventually got a reply to phone and the CS agent issued postage refund.”

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Posted 1 month ago

“Am sending back as there is a problem with the front of the garment”

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Posted 1 month ago

“Love this dress. So pretty. V efficient delivery”

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Posted 1 month ago

“My parcel was delivered quickly”

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Posted 1 month ago

“The fascinator was lovely but arrived in just a plastic bag and one end of the hairband was broken/snapped. Two other fascinators I recently ordered arrived in boxes that were too small and the items were bent, meaning I have returned two recently and despite writing about damage on the returns form, still had postage deducted which I feel is unfair . Also very frustrating not to be able to contact Phase 8 by telephone on numerous occasions to discuss missing orders and delayed refunds does put me off ordering in the future.”

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Posted 1 month ago

“Beautiful dress. Fits well”

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Posted 1 month ago

“Not shopped at Phase Eight in a long time as we don't have a local shop. My dress arrived as fully described. Reassured of quality garments.”

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Posted 1 month ago

“Ātra piegāde”

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Posted 1 month ago

“Very delicate lightweight dress, beautiful colours; clean & bright. Very stylish, nice fitting but as I was petite had to return as too long even with heels.”

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Posted 1 month ago

“Quick and efficient delivery. Great choice and well fitting items”

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Posted 1 month ago

“Helpful staff and my order was ready to collect in good time”

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Posted 1 month ago

“Good choice of products at reasonably good prices. Ordering was simple and delivery very quick and efficient.”

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Posted 1 month ago

“Vestido muy elegante y atemporal”

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Posted 1 month ago

“Always good quality”

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Posted 1 month ago

“Fits well, good material”

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Posted 1 month ago

“Prompt delivery, easy returns, prompt refund. Beautiful shimmery dress.”

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Posted 1 month ago

“A beautiful skirt, perfect for hot summer days. Excellent quality meets stylish charm. Perfect length too :)”

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Posted 1 month ago

“Quick shipment, not so quick customer service (never received a reply on a question regarding sizing I asked weeks ago)”

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Posted 1 month ago

“I love phase eight but sadly the skirt was the wrong shape for.me.”

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Posted 1 month ago

“Dresses old fashioned and colours too muted. Service appalling and trying to get a refund has proved almost impossible. Despite proof of receipt of return they strung out sending me a refund with one poor excuse after another. I found them inefficient and unprofessional”

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Posted 1 month ago

Phase Eight is rated 4.3 based on 7,020 reviews