Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,256 Reviews

83 %

of reviewers recommend Phase Eight

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Product Reviews

47,485

Anonymous

Anonymous // 01/01/2019

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“Ordered this for a wedding. 3/5 day expected delivery. Turned up 2 weeks late. Disgusting customer service, still have not received anyone response to the numerous emails sent. Shoddy goodies delivered with a dent in the top.”

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Posted 3 months ago

“Perfect size bag, which goes with my Abigail dress also from Phase Eight. Bag has lovely chain handle as well, so very versatile.”

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Posted 3 months ago

“I always find nice material and style at Phase eight.”

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Posted 3 months ago

“Phase Eight is one of my favourite shops, and I’ve been shopping there for years. The customer service is always friendly, helpful, and attentive, making every visit a pleasure. The quality of the clothing is consistently excellent, which is why I keep coming back. Please keep up the fantastic work, Phase Eight!”

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Posted 3 months ago

“Gorgeous colour, well made and fits beautifully. Thank you Phase Eight.”

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Posted 3 months ago

“Quick delivery”

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Posted 3 months ago

“Beautiful dress”

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Posted 3 months ago

“Easy to order quick delivery. God quality garment. True to size”

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Posted 3 months ago

“Great choice of excellent clothes for all occasions”

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Posted 3 months ago

“Beautiful dress. Received so many compliments.”

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Posted 3 months ago

“Good dress”

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Posted 3 months ago

“Ordering was easy and delivery excellent! Good quality products as always.”

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Posted 3 months ago

“This item was ordered, I got an email a week later to state that the order is still being processed due to high orders. Then a week after this it was cancelled. I paid full price £119 and whilst waiting for the order it went into the sale for £85. They had my money for 2 weeks before cancelling then I had to wait another 5 days to receive the refund. Unfortunately as a family we haven’t learnt with Phase8 and this is the second item cancelled. The shoes were brought didn’t match each other. Then we ordered a bag that was cancelled, we were told it wasn’t coming back so ordered from Ireland via a friend then a day after this was done it was back in stock. So don’t believe this hat won’t come back but sourced a better hat from a different retailer. However for us this is the end of our Phase 8 journey and we never be ordering again. Especially as they then had the cheek to ask for a review of an item we never received.”

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Posted 3 months ago

“Dress came up small But unfortunately I returned the smaller size and still waiting for the refund! It was in the same return parcel that I returned a necklace in which has been refunded. Have now live chat them and it takes 6 days fior them to reply.”

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Posted 3 months ago

“Lovely selection of clothes.”

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Posted 3 months ago

“Lovely clothes and accessories”

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Posted 3 months ago

“Purchase made online, when it arrived there was a large pul and gathering on one of the sleeve ruffles. i went into store to return my online order, as per the invoice saying this is the quickest way to return. very helpful staff in store however they coudnt deal with the return as they issues with the till and online order,the store manager complete the return paperwork stating the damage, package it up and even gave me directions to nearest post office to retur. Few days later i received the refund, less approx £2 to cover return postage cost ! i wasnt happy about this, tried to report on webchat but got no where as never anyone available to assist. tried to ring several times - no reply, after waiting for sometime to speak to CS it cuts off. even tried to email but that just throws you out as soon as you mention return or refund. It took several days of trying to make contact with customer service, when i eventually got a reply to phone and the CS agent issued postage refund.”

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Posted 3 months ago

“Am sending back as there is a problem with the front of the garment”

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Posted 3 months ago

“Love this dress. So pretty. V efficient delivery”

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Posted 3 months ago

“My parcel was delivered quickly”

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Posted 3 months ago

Phase Eight is rated 4.3 based on 7,256 reviews