Hi Stephanie. Thanks for getting in touch. We’re glad to hear you had perfect and quick service. If there’s anything else we can assist with, please let us know.
“For my recent couple of items I have rated 3.i normally rate at 5, I love phase eight. But recently have not been happy with a couple of items and their condition when they arrived.
BUT other items were excellent”
Hi Christine. Thanks for taking the time to leave a review. We're glad you love Phase Eight but we are sorry to hear that some items arrived not in the condition you'd expect. If you require any help with any orders, please do reach out to us right away. We're always here to help!
Hi Amanda,
I’m really sorry your parcel never arrived and understand how disappointing this must be. It looks like your query has since been resolved, but we would love to make sure your next order is perfect for you. If you need any further assistance, please reach out.
“Ordered my correct size ,but this coat is cut on a generous style, so had to return and buy one size down, very stylish coat perfect for that special occasion over a long dress.”
“My orders arrive very quickly and beautifully packaged. Their refund system is equally impressive- straightforward, efficient and completely hassle- free. It is refreshing to deal with a brand that values both quality and customer experience .”
Hi Samia. Thanks for sharing your feedback. We’re glad you’re happy with the quality of our clothes. If there’s anything else we can help with or if you have any questions, please let us know.
“I have ordered a few times in the last few months from Phase Eight.
Things have always arrivied in brilliant condition as opposed to really creased from other retailers. The items I sent back were refunded swiftly.”
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