Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,778 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not trustworthy; don't get same item and no good follow-up by customer service”

Helpful Report

(Reservoir, 3073) -

Hi Shailendra, We truly apologize for the inconvenience caused and any confusion with your order. As per the details I have, you should have received a notification via the same communication channel we’ve been in touch through, confirming that your replacement band is on its way. Our team will also personally follow up with you tomorrow to ensure everything is resolved. We appreciate your patience and understanding.Thank you for allowing us to make this right. If you need any further assistance, please contact us at support@phonebot.com.au. Best regards, Shazz CX Manager - Phonebot

“Great service, ordered late on a Friday afternoon, arrived in Sydney Wednesday. S22 phone is 'like new' as described.”

Helpful Report

(Reservoir, 3073) -

“I asked to get a price for My samsung s24 plus and when I got the phone back I noticed they have taken off my protective glass that I paid ed 60 dollars for... I told them and they said they'll put one on... I get back home I watched him for 5 minutes applying the screen protection and it was all a play it ended up being a paper thin sticker”

Helpful Report

Dear Customer, Thank you for sharing your feedback. We regret to hear that you were left with this impression. However, it’s important to clarify that you initially agreed to sell your phone to us, but later decided to take it back, stating that you would return at a later time. As part of the evaluation process, the tempered glass had to be removed with your approval, as it’s standard for us to inspect the phone properly. That said, we’re truly sorry if this process has affected your experience or caused any inconvenience. If you would like, we’d be happy to send you another tempered glass to make up for it. Please let us know by replying here, as it’s always our priority to ensure our customers have a positive experience with us. Best regards, Shazz CX Manager – Phonebot support@phonebot.com.au

“This is the third iPhone I’ve purchased from Phonebot and as a return customer I’m very happy. The products are great, communication excellent and delivery times are very short. Highly recommended”

Helpful Report

(Reservoir, 3073) -

“Excellent online service and fast. Happy to use this company in future purchases.”

Helpful Report

(Reservoir, 3073) -

“Prompt and excellent service. Supplied product and its condition were eactly as described.”

Helpful Report

(Reservoir, 3073) -

“Easy to navigate website with comprehensive details of phones. Had my phone delivered on time and it was exactly as advertised. Have bought from Phonebot previously and will do so again.”

Helpful Report

(Reservoir, 3073) -

“Super happy with service,delivery and of course phone 😊 Purchased Samsung S24 Ultra (as new) and have not been disappointed. Highly recommend company & will definitely purchased from again in future.”

Helpful Report

(Reservoir, 3073) -

“Price and delivery were spot on,Had problems transferring from android to Apple so did the apple people Daughter sorted problem Other than that , would buy from Phone bot again”

Helpful Report

(Reservoir, 3073) -

“𝑰 𝒋𝒖𝒔𝒕 𝒘𝒂𝒏𝒕𝒆𝒅 𝒕𝒐 𝒍𝒆𝒂𝒗𝒆 𝒂 𝒓𝒆𝒗𝒊𝒆𝒘 𝒕𝒐 𝒕𝒉𝒂𝒏𝒌 𝑽𝑰𝑷𝑬𝑹𝑯𝑨𝑪𝑲𝑵𝑨𝑻𝑰𝑶𝑵 𝒇𝒐𝒓 𝒕𝒉𝒆𝒊𝒓 𝒓𝒆𝒂𝒍 𝑮𝑷𝑺 𝒍𝒐𝒄𝒂𝒕𝒊𝒐𝒏 𝒕𝒓𝒂𝒄𝒌𝒊𝒏𝒈 𝒇𝒆𝒂𝒕𝒖𝒓𝒆. 𝑰 𝒘𝒂𝒔 𝒂𝒃𝒍𝒆 𝒕𝒐 𝒄𝒍𝒐𝒔𝒆𝒍𝒚 𝒎𝒐𝒏𝒊𝒕𝒐𝒓 𝒕𝒉𝒆 𝒍𝒐𝒄𝒂𝒕𝒊𝒐𝒏 𝒐𝒇 𝒎𝒚 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒚 𝒕𝒓𝒖𝒄𝒌𝒔 𝒖𝒔𝒊𝒏𝒈 𝒕𝒉𝒊𝒔 𝒕𝒐𝒐𝒍. 𝑰𝒕 𝒆𝒍𝒊𝒎𝒊𝒏𝒂𝒕𝒆𝒅 𝒕𝒉𝒆 𝒏𝒆𝒆𝒅 𝒇𝒐𝒓 𝒄𝒐𝒏𝒔𝒕𝒂𝒏𝒕 𝒄𝒂𝒍𝒍𝒔 𝒐𝒓 𝒎𝒆𝒔𝒔𝒂𝒈𝒆𝒔 𝒕𝒐 𝒎𝒚 𝒅𝒓𝒊𝒗𝒆𝒓𝒔, 𝒕𝒉𝒂𝒏𝒌𝒔 𝒕𝒐 𝒊𝒕𝒔 𝒈𝒆𝒐𝒇𝒆𝒏𝒄𝒊𝒏𝒈 𝒇𝒆𝒂𝒕𝒖𝒓𝒆, 𝒘𝒉𝒊𝒄𝒉 𝒔𝒆𝒏𝒅𝒔 𝒓𝒆𝒂𝒍-𝒕𝒊𝒎𝒆 𝒏𝒐𝒕𝒊𝒇𝒊𝒄𝒂𝒕𝒊𝒐𝒏𝒔 𝒘𝒉𝒆𝒏 𝒅𝒓𝒊𝒗𝒆𝒓𝒔 𝒆𝒏𝒕𝒆𝒓 𝒑𝒓𝒆𝒅𝒆𝒇𝒊𝒏𝒆𝒅 𝒂𝒓𝒆𝒂𝒔. 𝑰 𝒘𝒂𝒔 𝒔𝒆𝒂𝒓𝒄𝒉𝒊𝒏𝒈 𝒇𝒐𝒓 𝒂 𝒕𝒐𝒐𝒍 𝒕𝒉𝒂𝒕 𝒄𝒐𝒖𝒍𝒅 𝒉𝒆𝒍𝒑 𝒃𝒐𝒐𝒔𝒕 𝒎𝒚 𝒄𝒐𝒎𝒑𝒂𝒏𝒚'𝒔 𝒆𝒇𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒚, 𝒂𝒏𝒅 𝑽𝑰𝑷𝑬𝑹𝑯𝑨𝑪𝑲𝑵𝑨𝑻𝑰𝑶𝑵 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒆𝒅 𝒆𝒙𝒂𝒄𝒕𝒍𝒚 𝒘𝒉𝒂𝒕 𝑰 𝒏𝒆𝒆𝒅𝒆𝒅. 𝑾𝒊𝒕𝒉 𝒅𝒂𝒚-𝒕𝒐-𝒅𝒂𝒚 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒊𝒆𝒔 𝒃𝒆𝒊𝒏𝒈 𝒆𝒔𝒔𝒆𝒏𝒕𝒊𝒂𝒍 𝒕𝒐 𝒎𝒚 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔, 𝑰 𝒉𝒂𝒅 𝒕𝒐 𝒑𝒓𝒐𝒗𝒊𝒅𝒆 𝒊𝒏𝒅𝒊𝒗𝒊𝒅𝒖𝒂𝒍 𝒄𝒆𝒍𝒍 𝒑𝒉𝒐𝒏𝒆𝒔 𝒕𝒐 𝒎𝒚 𝒆𝒎𝒑𝒍𝒐𝒚𝒆𝒆𝒔 𝒇𝒐𝒓 𝒄𝒍𝒊𝒆𝒏𝒕 𝒄𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏. 𝑻𝒉𝒊𝒔 𝒕𝒐𝒐𝒍 𝒂𝒍𝒍𝒐𝒘𝒆𝒅 𝒎𝒆 𝒕𝒐 𝒓𝒆𝒎𝒐𝒕𝒆𝒍𝒚 𝒎𝒐𝒏𝒊𝒕𝒐𝒓 𝒕𝒉𝒆𝒊𝒓 𝒔𝒄𝒓𝒆𝒆𝒏𝒔 𝒂𝒏𝒅 𝒂𝒄𝒕𝒊𝒗𝒊𝒕𝒊𝒆𝒔 𝒘𝒊𝒕𝒉 𝒐𝒏𝒆 𝒔𝒐𝒇𝒕𝒘𝒂𝒓𝒆 𝒔𝒐𝒍𝒖𝒕𝒊𝒐𝒏, 𝒔𝒂𝒗𝒊𝒏𝒈 𝒎𝒆 𝒎𝒐𝒏𝒆𝒚 𝒘𝒉𝒊𝒍𝒆 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒊𝒏𝒈 𝒕𝒉𝒆 𝒓𝒆𝒔𝒖𝒍𝒕𝒔 𝑰 𝒆𝒙𝒑𝒆𝒄𝒕𝒆𝒅. 𝑭𝒐𝒓 𝒑𝒓𝒐𝒇𝒆𝒔𝒔𝒊𝒐𝒏𝒂𝒍 𝒉𝒂𝒄𝒌𝒊𝒏𝒈 𝒔𝒆𝒓𝒗𝒊𝒄𝒆𝒔 𝒍𝒊𝒌𝒆 𝒕𝒉𝒊𝒔, 𝒄𝒐𝒏𝒕𝒂𝒄𝒕 **𝑽𝒊𝒑𝒆𝒓 𝑯𝒂𝒄𝒌 𝑵𝒂𝒕𝒊𝒐𝒏**. 𝑻𝒉𝒆𝒚 𝒑𝒓𝒐𝒗𝒊𝒅𝒆 𝒄𝒖𝒕𝒕𝒊𝒏𝒈-𝒆𝒅𝒈𝒆 𝒕𝒐𝒐𝒍𝒔 𝒕𝒐 𝒆𝒏𝒉𝒂𝒏𝒄𝒆 𝒑𝒓𝒐𝒅𝒖𝒄𝒕𝒊𝒗𝒊𝒕𝒚, 𝒎𝒐𝒏𝒊𝒕𝒐𝒓 𝒐𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔, 𝒂𝒏𝒅 𝒆𝒏𝒔𝒖𝒓𝒆 𝒚𝒐𝒖𝒓 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝒓𝒖𝒏𝒔 𝒔𝒎𝒐𝒐𝒕𝒉𝒍𝒚. 𝑹𝒆𝒂𝒄𝒉 𝒐𝒖𝒕 𝒗𝒊𝒂 [𝑽𝑰𝑷𝑬𝑹𝑯𝑨𝑪𝑲𝑵𝑨𝑻𝑰𝑶𝑵@𝒈𝒎𝒂𝒊𝒍.𝒄𝒐𝒎]. &. (𝑽𝒊𝒑𝒆𝒓𝒉𝒂𝒄𝒌𝒏𝒂𝒕𝒊𝒐𝒏.𝑶𝑹𝑮). 𝑾𝒆𝒃𝒔𝒊𝒕𝒆… --- 𝑶𝑹 𝑺𝒆𝒏𝒅 𝒎𝒆𝒔𝒔𝒂𝒈𝒆 𝒕𝒐 𝑾𝒉𝒂𝒕𝒔𝑨𝒑𝒑: ‪+𝟒𝟒 𝟕𝟒𝟎𝟒 𝟐𝟑𝟔𝟐𝟏𝟎”

Helpful Report

“Cheap and easy service to use.”

Helpful Report

(Reservoir, 3073) -

“Great service, happy with my purchase, will buy from again in the future.”

Helpful Report

(Reservoir, 3073) -

“Incredible service Both online and at their store”

Helpful Report

(Reservoir, 3073) -

“Our devices were delivered quickly and were as described on the website. So far no issues”

Helpful Report

(Reservoir, 3073) -

“ᴀ ᴡʜɪʟᴇ ᴀɢᴏ, ɪ sᴛᴀʀᴛᴇᴅ ɴᴏᴛɪᴄɪɴɢ sᴛʀᴀɴɢᴇ ʙᴇʜᴀᴠɪᴏʀ ғʀᴏᴍ ᴍʏ ᴘᴀʀᴛɴᴇʀ, ᴡʜɪᴄʜ ᴍᴀᴅᴇ ᴍᴇ ғᴇᴇʟ ᴜɴᴇᴀsʏ. ɪ ᴄᴏᴜʟᴅɴ’ᴛ sʜᴀᴋᴇ ᴛʜᴇ sᴜsᴘɪᴄɪᴏɴ ᴛʜᴀᴛ sᴏᴍᴇᴛʜɪɴɢ ᴡᴀs ᴏғғ, ʙᴜᴛ ɪ ᴅɪᴅɴ’ᴛ ʜᴀᴠᴇ ᴀɴʏ ᴄᴏɴᴄʀᴇᴛᴇ ᴘʀᴏᴏғ. ᴛʜᴀᴛ’s ᴡʜᴇɴ ɪ ᴅᴇᴄɪᴅᴇᴅ ᴛᴏ sᴇᴇᴋ ʜᴇʟᴘ ғʀᴏᴍ ᴀ ᴘʀᴏғᴇssɪᴏɴᴀʟ ᴏʀɢᴀɴɪᴢᴀᴛɪᴏɴ (ʜᴀᴄᴋɪɴɢᴘʀᴏᴛᴇᴀᴍ𝟶𝟶𝟷) ᴛʜᴀᴛ sᴘᴇᴄɪᴀʟɪᴢᴇs ɪɴ ᴘʜᴏɴᴇ ᴍᴏɴɪᴛᴏʀɪɴɢ ᴀɴᴅ ᴛʀᴀᴄᴋɪɴɢ sᴇʀᴠɪᴄᴇs. ᴀғᴛᴇʀ ᴄᴏɴᴛᴀᴄᴛɪɴɢ ᴛʜᴇᴍ, ᴛʜᴇʏ ᴡᴀʟᴋᴇᴅ ᴍᴇ ᴛʜʀᴏᴜɢʜ ᴛʜᴇ ᴘʀᴏᴄᴇss ᴏғ ᴅɪsᴄʀᴇᴇᴛʟʏ ᴍᴏɴɪᴛᴏʀɪɴɢ ᴍʏ ᴘᴀʀᴛɴᴇʀ’s ᴘʜᴏɴᴇ ᴀᴄᴛɪᴠɪᴛʏ. ᴛʜᴇʏ ᴡᴇʀᴇ ᴀʙʟᴇ ᴛᴏ ᴛʀᴀᴄᴋ ᴍᴇssᴀɢᴇs, ᴄᴀʟʟ ʟᴏɢs, ᴀɴᴅ ᴇᴠᴇɴ ʟᴏᴄᴀᴛɪᴏɴ ᴅᴀᴛᴀ ᴡɪᴛʜᴏᴜᴛ ᴍʏ ᴘᴀʀᴛɴᴇʀ ᴋɴᴏᴡɪɴɢ. ᴛʜɪs ᴀʟʟᴏᴡᴇᴅ ᴍᴇ ᴛᴏ sᴇᴇ ᴛʜᴇ ғᴜʟʟ ᴘɪᴄᴛᴜʀᴇ ᴏғ ᴡʜᴀᴛ ᴡᴀs ʜᴀᴘᴘᴇɴɪɴɢ ʙᴇʜɪɴᴅ ᴛʜᴇ sᴄᴇɴᴇs. ɪᴛ ᴡᴀsɴ’ᴛ ʟᴏɴɢ ʙᴇғᴏʀᴇ ɪ ᴅɪsᴄᴏᴠᴇʀᴇᴅ ᴛʜᴇ ᴛʀᴜᴛʜ. ᴛʜᴇ ᴍᴏɴɪᴛᴏʀɪɴɢ ʀᴇᴠᴇᴀʟᴇᴅ ᴄᴏɴsɪsᴛᴇɴᴛ ᴄᴏᴍᴍᴜɴɪᴄᴀᴛɪᴏɴ ᴡɪᴛʜ sᴏᴍᴇᴏɴᴇ ᴇʟsᴇ, ᴀʟᴏɴɢ ᴡɪᴛʜ ᴍᴇᴇᴛᴜᴘs ᴛʜᴀᴛ ᴡᴇʀᴇ ʜɪᴅᴅᴇɴ ғʀᴏᴍ ᴍᴇ. ʜᴀᴠɪɴɢ ᴛʜɪs ɪɴғᴏʀᴍᴀᴛɪᴏɴ ᴄᴏɴғɪʀᴍᴇᴅ ᴍʏ sᴜsᴘɪᴄɪᴏɴs, ᴀɴᴅ ɪᴛ ɢᴀᴠᴇ ᴍᴇ ᴛʜᴇ ᴄʟᴀʀɪᴛʏ ᴀɴᴅ ᴘʀᴏᴏғ ɪ ɴᴇᴇᴅᴇᴅ ᴛᴏ ᴄᴏɴғʀᴏɴᴛ ᴛʜᴇ sɪᴛᴜᴀᴛɪᴏɴ. ᴛʜᴇ ᴏʀɢᴀɴɪᴢᴀᴛɪᴏɴ ʜᴀɴᴅʟᴇᴅ ᴇᴠᴇʀʏᴛʜɪɴɢ ᴘʀᴏғᴇssɪᴏɴᴀʟʟʏ ᴀɴᴅ ᴇɴsᴜʀᴇᴅ ᴛʜᴀᴛ ᴍʏ ᴘʀɪᴠᴀᴄʏ ᴡᴀs ᴘʀᴏᴛᴇᴄᴛᴇᴅ ᴛʜʀᴏᴜɢʜᴏᴜᴛ ᴛʜᴇ ᴘʀᴏᴄᴇss. ᴛʜᴇɪʀ sᴇʀᴠɪᴄᴇ ʜᴇʟᴘᴇᴅ ᴍᴇ ᴜɴᴄᴏᴠᴇʀ ᴛʜᴇ ᴛʀᴜᴛʜ, ᴡʜɪᴄʜ ᴡᴀs ᴅɪғғɪᴄᴜʟᴛ ʙᴜᴛ ɴᴇᴄᴇssᴀʀʏ ғᴏʀ ᴍᴇ ᴛᴏ ᴍᴏᴠᴇ ғᴏʀᴡᴀʀᴅ ᴡɪᴛʜ ᴍʏ ʟɪғᴇ. ᴡɪᴛʜᴏᴜᴛ ᴛʜᴇɪʀ ᴀssɪsᴛᴀɴᴄᴇ, ɪ ᴍɪɢʜᴛ ʜᴀᴠᴇ ᴄᴏɴᴛɪɴᴜᴇᴅ ɪɴ ᴛʜᴇ ᴅᴀʀᴋ, ǫᴜᴇsᴛɪᴏɴɪɴɢ ᴍʏ ɪɴsᴛɪɴᴄᴛs. 𝐒𝐡𝐨𝐮𝐥𝐝 𝐲𝐨𝐮 𝐞𝐯𝐞𝐫 𝐞𝐧𝐜𝐨𝐮𝐧𝐭𝐞𝐫 𝐚 𝐬𝐢𝐦𝐢𝐥𝐚𝐫 𝐜𝐢𝐫𝐜𝐮𝐦𝐬𝐭𝐚𝐧𝐜𝐞, 𝐈 𝐬𝐭𝐫𝐨𝐧𝐠𝐥𝐲 𝐞𝐧𝐜𝐨𝐮𝐫𝐚𝐠𝐞 𝐲𝐨𝐮 𝐭𝐨 𝐜𝐨𝐧𝐧𝐞𝐜𝐭 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞𝐦. 𝐘𝐨𝐮 𝐜𝐚𝐧 𝐠𝐞𝐭 𝐢𝐧 𝐭𝐨𝐮𝐜𝐡 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐭𝐡𝐞 𝐟𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠 𝐦𝐞𝐚𝐧𝐬: 𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 𝐄𝐦𝐚𝐢𝐥: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏@𝐆𝐌𝐀𝐈𝐋.𝐂𝐎𝐌 𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: @𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 (𝐦𝐞𝐬𝐬𝐚𝐠𝐞𝐬 𝐨𝐧𝐥𝐲): +𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕”

Helpful Report

“Picked up iPhone for there store in Melbourne after ordering online Service at store was excellent and the phone condition was way better than I expected”

Helpful Report

“I was so pleased with my perches from you a very happy customer thank you Marcia”

Helpful Report

(Reservoir, 3073) -

Hi Marcia, Thank you for your wonderful review! We’re so happy to hear that you're a very happy customer, and it’s fantastic to know you were pleased with your purchase. If you ever need anything else, don’t hesitate to contact us at support@phonebot.com.au. We look forward to serving you again soon! Kind regards, Shazz CX Manager - Phonebot

“Hello We bought our Iphone 13 from you last week, the camera is blurry and we are unable to take a clear photo. Could someone please contact us about this, Kind Regards, Danielle”

Helpful Report

(Reservoir, 3073) -

Hi Danielle, Thank you for sharing your experience. We’re happy to hear that we have your trust, and rest assured, as soon as your metro issue is resolved, we’re confident the reviews will reflect the positive outcome, as promised. If you need any further assistance or have additional questions, don’t hesitate to contact us. We are committed to ensuring everything is sorted to your satisfaction. Kind regards, Shazz CX Manager - Phonebot

“I already did a review and received a thank you text. This is some other mob ??”

Helpful Report

(Reservoir, 3073) -

Hi Noel, Thank you for leaving a review! We’re glad to hear that you received the thank-you message, and we truly appreciate your continued support. If you ever need anything else, don’t hesitate to contact us at support@phonebot.com.au. We look forward to serving you again soon! Kind regards, Shazz CX Manager - Phonebot

“Phone is absolutely fantastic, second phone bought from PhoneBot. The phone locked face several times, Samsung were going to charge me as it was not an Austrslian Model, when I rang PhoneBot the person who answered was not at all helpful, didn't seem to have knowledge of phones and told me to send it back. I was told I would get a phone call and then sort it out. I never received a phone call so I reset the phone, 3rd time, and removed all passwords and reloaded 34 Apps and data, what a pain. So the phones are great but the support is very very poor!”

Helpful Report

(Reservoir, 3073) -

Hi David, Thank you for the kind review and for being a repeat customer! We’re delighted to know that you’re happy with your phone. We sincerely apologize for the support experience. If there’s anything more we can assist you with, please don’t hesitate to reach out to us at support@phonebot.com.au. We look forward to the opportunity to serve you again! Kind regards, Shazz CX Manager - Phonebot

Phonebot is rated 4.6 based on 3,778 reviews