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Phonebot Reviews

4.6 Rating 3,716 Reviews

91 %

of reviewers recommend Phonebot

Company Reviews

Product Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Phonebot 5 star review on 26th November 2023

Phonebot 5 star review on 18th October 2023

Phonebot 5 star review on 18th October 2023

Phonebot 1 star review on 24th May 2023

Phonebot 1 star review on 4th April 2023

Phonebot 5 star review on 3rd November 2021

16

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just bought phones No 4 & 5 and as usual, they were as advertised. The service and communication from Phonebot are amazing and they are always available should you have any questions. I would personally always recommend them to anyone and have done so with colleagues and friends.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“We have purchased several products from this company. The iPhones and iPad have all been in as new condition. From purchase to delivery the process has been perfect with great prices and quick delivery of quality goods. Highly recommend this company and when in need will order again.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Excellent product, great communication and fast delivery. A+++++++++”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Fast delivery, phone condition is as per description. Asked them a couple of questions on whatsapp and they responded quickly. Wonderful service. Will recommend them for sure”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“product arrived in great condition as advertised. Cover is very good too!”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Very pleased with my purchase Was exactly as described and would recommend Phonebot”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“I have bought several iPhones from Phonebot. All have been top quality, and the purchase process has been seamless. I would thoroughly recommend them to everyone.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Phonebot are easy to deal with online and have a great range of products in lots of price ranges. The quality of their refurbished phones is fantastic. I wouldn't hesitate to recommend them or purchase from them again.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“First time buyer from Phonebot , after a poor experience with another high profile seller. The phone arrived quickly, and was as described. Condition was excellent and battery was 93%. I would use them again in the future.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Bought a Grade A iPhone from Phonebot some time ago. Like new, not a mark on it and battery 92%. Very happy with it. Recently bought a Grade A iPad from them, then changed my mind in favour of a new one from Apple and asked for a refund under their 7-day, no-questions-asked returns policy. After checking the iPad to make sure I wasn't trying to pull a fast one, they sent me a full refund the day after I returned it. Excellent company. Wouldn't hesitate to buy from them again.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Very happy with my purchase of Apple iPhone 12, easy to order, in excellent condition, prompt delivery, and great communication all through the process.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“I'm pleased with my new phone ,and it got to me days before I expected. Thankyou.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Purchased an iPad and keyboard. Excellent quality and great customer service”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Excellent price, genuine Samsung product, quick postage. Will buy more if you can get White ones, thank you.”

Helpful Report

Thank you so much for the 5-star rating, Richard! We are glad to hear that you appreciate the Phonebot’s excellent price, genuine Samsung product, and quick postage. We will definitely keep an eye out for White ones in the future. Thank you again for your kind words!

“Website easy to navigate. Quick delivery”

Helpful Report

Thank you so much!

“Couldn't be happier. I purchased an iPhone 13 Mini listed "Like New", and it absolutely is. Not a scratch on any surface, and the battery health is 100%. To top it off, the delivery was quick (received within 4 days of placing the order). Highly highly recommend :)”

Phonebot 5 star review on 18th October 2023

Phonebot 5 star review on 18th October 2023

Helpful Report

Thank you so much!

“SERVICE AND HELP FIRST CLASS”

Helpful Report

Thank you so much!

“Great and trustworthy company no problems at all. Only thing is should offer an express post option.”

Helpful Report

Thank you so much!

“Phone arrived & is exactly as described, thanks guys very happy”

Helpful Report

Thank you so much!

“fast delivery, item as described”

Helpful Report

Thank you so much!

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Phonebot is rated 4.6 based on 3,716 reviews