Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 4,024 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

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“Perfect transaction and love my phone. Thanks phone bot”

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“Good service in every aspect... thanks for the new phone & helping me set it up”

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Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“My third time purchasing from Phonebot. Great service & great phones, with bonus extras.”

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“Have gotten 2 phones in the past from phone bot, came in excellent condition with no marks or scratches and with all accessories included in box. Definatly recommend them.”

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“Didn't receive an invoice had to ring and ask for one”

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“iPhone XR arrived quickly in great condition as described. Great value. Thanks.”

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“Phone arrived on time and in good condition. Good communication.”

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“Fantastic fast delivery and the phone has met all expectations”

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“Great product.”

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“Samsung Galaxy Watch 3, 45mm Cellular. Gotta say for a refurbished device this is in mint condition and as described in the site. I have only turned it on and charged it waiting for my Note 20 Ultra to turn up to full set it up. I am really pleased with the level of service and the delivery time. This is the third item I have purchased from these guys now and will buy more in the future. Great service great company.”

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“Gentleman served me was fantastic. Let me test the product and gave great tips and assurance. Also offered to replace battery free of charge to a new one within the first 6 months. Couldn't ask for me”

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“I've had no problems.”

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“Am yet to try out the purchase but the postage and first impressions are excellent”

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“My purchase took longer than I was led to believe, I was told the 5/5/21 and received it on the 12/5/21 The communication could be improved.”

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“Apart from a shipping delay, all received and everything in order at a great price.”