Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,780 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The phone is perfect. Like new”

Helpful Report

“Great service, quick delivery and phone exactly as described. Would definitely purchase through Phonebot again!”

Helpful Report

Thank You for choosing Phonebot for your recent order. Thank you for making your first purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Great phone very helpful and knowledgeable”

Helpful Report

Thank You for choosing Phonebot. Phonebot promises to provide high quality products for you as well as outstanding customer service for every product. We are always happy to serve you. Once again Thank you for choosing us ! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Very good service”

Helpful Report

Thank You for choosing Phonebot. We feel honored to take this opportunity to thank you for your time in giving us feedback. Because of your unbiased appreciation, feedback and reviews, we are able to improve our services and new products to meet the needs of our valued customers. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Very quick turnaround”

Helpful Report

Thank You for choosing Phonebot. Phonebot promises to provide high-quality products for you as well as outstanding customer service for every product. We are always happy to serve you. Once again Thank you for choosing us ! For any queries feel free to reach us on support@phonebot.com.au

“Excellent customer service and perfect phone!! Thank you so much A+”

Helpful Report

Thank You for choosing Phonebot. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was anything short of excellent. For any queries feel free to reach us on support@phonebot.com.au

“Easy purchase and communication, quick delivery & quality as promised.”

Helpful Report

Thank You for choosing Phonebot. It is our desire to keep you satisfied with our services and products. We at, Phonebot, know you had many options to choose from, we thank you for choosing us. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au

“I have bought an IPhone 6s and an IPhone XS grade A at an amazing price, in perfect condition, free tempered glass protector already put on and charged so I can set up straight away. Credit card check gave peace of mind and prompt delivery of 2 days meant I had full use without delay. The service and quality is impeccable. Supporting a local business of such a high standard is a no brainer. Thankyou”

Helpful Report

Thank You for choosing Phonebot. Thank you for the privilege of your business, we hope your experience was awesome. Thank you for trusting us, for showing faith in us, and for letting us know that you will watch our back. We’re glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au

“Great phone was like new, works fantastic and would highly reccommend”

Helpful Report

Thank You for choosing Phonebot. Because of loyal customers like you, we’re exciting that Phonebot is growing so fast. We cannot achieve this success without you as our customer. Thank you! For any queries feel free to reach us on support@phonebot.com.au

“Very happy with new phone thanks”

Helpful Report

Thank You for choosing Phonebot. We at, Phonebot, truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase. For any queries feel free to reach us on support@phonebot.com.au

“The phone was exactly as it was described, and a fast delivery. I'd recommend using Phonebot.”

Helpful Report

Thank You for choosing Phonebot. We sincerely hope you are satisfied with your purchase. Thank you for making your first purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au

“Quick service. Great quality products”

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“Excellent service. Went out of their way to get an iPhone 8 to us as it was needed urgently for work-from-home.”

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“Great quality and very fast delivery very satisfied.”

Helpful Report

Thank You for choosing Phonebot for your recent order. Thank you for the privilege of your business, we hope your experience was awesome. Because of loyal customers like you, we’re exciting that Phonebot is growing so fast. We cannot achieve this success without you as our customer. Thank you! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Good service with speedy delivery. Happy with the refurbed iPhone”

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“The customer service from this company is excellent. Super friendly staff, and they go out of their way to ensure that the transaction is authorised by the account owner. I got an email to say my phone was shipped and it arrived the next day. They stay true to their rating system and replaced the charging brick missing from my “open box” grade phone. Overall, an absolutely amazing company. Will be coming back next time.”

Helpful Report

We are exceedingly pleased to find people we can always count on. Thank you for being one of our loyal, trusted and happy clients. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Shary Rizwee. CX Manager - Phonebot

“Phone looks like brand new. Very impressed.”

Helpful Report

We are exceedingly pleased to find people we can always count on. Thank you for being one of our loyal, trusted and happy clients. Thank you for making your first purchase with Phonebot! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“I was very pleased with the service and product received from Phonebot. I would definitely recommend them.”

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“This is the second time ordering from Phonebot and again im very pleased with my phone and the customer service. I purchased a Galaxy note 9 (Grade A Refurbished) and I'm amazed by its quality, indistinguishable from a new phone. Adding the hand sanitiser is a nice thoughtful touch too. Would definitely recommend these guys if you're looking for a refurbished phone.”

Helpful Report

Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Delivered on time in great condition. Also supplied hand sanitizer which was a nice surprise”

Helpful Report

Phonebot is rated 4.6 based on 3,780 reviews