Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,075 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent prompt service, phone is perfect. Thank you, suzanne”

Helpful Report

“Very happy so far. Phone is in excellent condition.”

Helpful Report

“This is my 3rd purchase from Phonebot over the past 8 months. I have been very happy with my 3 grade A iPhones that i have received. The are as they define them and the ordering process from start to end was trouble free and very timely. I can highly recommend this company and will be making further purchases from them as needed.”

Helpful Report

“Great service, great opening hours (my old phone died on a saturday night but Phonebot had me up and on air by lunchtime on Sunday!!”

Helpful Report

“Staff were pleasant and helpful”

Helpful Report

“Accurate and detailed product description, good pricing and easy to order with quick delivery”

Helpful Report

“Item as described and really quick postage. Very happy with phone so far. Only had it two days.”

Helpful Report

“Prompt and reliable. Very happy with the quality of the phone.”

Helpful Report

“Really friendly, professional and accommodating. Got a great phone at a great price, great service, would recommend to a friend.”

Helpful Report

“I bought a reconditioned Apple Watch series 4. It was exactly as advertised , as new, and a substantial saving on a new one. It was delivered quickly. I would not hesitate to buy from this company again.”

Helpful Report

“Great phone and smooth process”

Helpful Report

“I was happy its very fast the services.”

Helpful Report

“Phone was listed as A grade but was practically brand new, not a mark on it. Excellent quality and top notch service.”

Helpful Report

“Good service, good device, good price!”

Helpful Report

“I found the products as advertised and the service great! Unlike some other sources, I was able to inspect before buying. Many thanks!”

Helpful Report

“Great knowledge and service”

Helpful Report

(Reservoir) -

“Very helpful”

Helpful Report

“The transaction was quick and easy. The phone itself was exactly as described for a great price.”

Helpful Report

“All my questions were answered online. The phone was despatched on Monday a day after I ordered it. It arrived on Thursday (unfortunately I wasn't home to collect and had to wait until Friday morning to collect it). My son is very happy with the phone.”

Helpful Report

“Excellent work”

Helpful Report

Phonebot is rated 4.6 based on 4,075 reviews