Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,834 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

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“Purchased an iPad pro which arrived well packed and in good condition. I had no issues with this purchase and will have no hesitation in recommending phonebot to any of my friend or family”

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“Very happy thank you”

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“Prompt and easy”

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“Friendly, helpful and problem solved. A+”

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“The phone was everything I'd hoped for and more. Great service”

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“Our fifth purchase speaks for itself 😎👍”

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“I had to get a new phone in a hurry and wanted to get something refuebished. Phonebot were helpful and friendly and I was able to get an excellent phone (on sale!) within a day or two.”

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“I buy all my phones from here A grade quality is as new and at a great price. Excellent service and shipping ! Totally recommend to family and friends.”

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“I just using it for a week, so far good, everything working correctly,”

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“5th time buying and happy again. Definitely recommend. Ordered the phone Sunday night and it was delivered by the Wednesday. Excellent quality refurbished phones. Very happy”

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“I receive my iphone12 very promptly. As a Grade B I must say I have not yet found any scratches. I did receive heaps of assistance over the phone over 4 calls. Thank you all very much1”

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“Excellent service! I ordered a phone that turned out to have some issues, and Phonebot offered me an upgrade.”

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“Refurbished phone but the battery isn’t new it’s running at 92%”

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“Phonebot were very good and fixed my phone promptly.”

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“I'm still having some minor issues with my Iphone. But other then that, i'm very happy.”

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“Excellent service. AirPod pros were exactly as described.”

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“Quick response reliable and good products”

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“I paid for the phone online on 17-4-21 & now its 26 -4-21 & haven’t heard from them since , I have emailed there support reference twice & have got no reply , not happy .”

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“Great phone, walked into the store &walked out with my phone, though had no accessories in stock to go with the phone. It was a good deal. Thank you”

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“Excellent phone”

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Phonebot is rated 4.6 based on 3,834 reviews