Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,065 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s great,thanks.”

Helpful Report

Thank You for choosing Phonebot! We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Team PB

“Clean, as new. Very happy 5/5”

Helpful Report

Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Team PB

“My teenage sons put me on to Phonebot as they too are aware of the importance of recycling, sustainability, looking after the environment, etc. My old phone was dying rapidly and I needed a replacement quickly. Phonebot came to the rescue when I rang them late on a Friday afternoon. They had an 'as new' phone ready for me to pick up the next day on a Saturday afternoon! Phonebot's service, ethos and product availability is second to none!!”

Helpful Report

Thank you for choosing Phonebot! It is our desire to keep you satisfied with our services and products. We at, Phonebot, know you had many options to choose from, we thank you for choosing us. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us at support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Quick easy service and the product was top quality”

Helpful Report

Thank you for choosing Phonebot! We feel honored to take this opportunity to thank you for your time in giving us feedback. Because of your unbiased appreciation, feedback and reviews, we are able to improve our services and new products to meet the needs of our valued customers. For any queries feel free to reach us at support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Great product . No problems whatsoever. Highly recommend”

Helpful Report

Thank you for choosing Phonebot! Thank you for trusting us, for showing faith in us, and for letting us know that you will watch our back. We’re glad that you found what you were looking for. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Team PB

“Service was excellent. The phone was as described. After care, I had a question, they responded promptly. Just think about click and collect as post was very slow. Not Phonebot issue but worth considering.”

Helpful Report

Thank you for choosing Phonebot! We are exceedingly pleased to find people we can always count on. Thank you for being one of our loyal, trusted and happy clients. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Very good service, prompt reply to my email.”

Helpful Report

Thank you for choosing Phonebot! Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Team PB

“We purchased an Apple IPhone, the price was great. The delivery was nice and quick and the phone itself is going good atm.”

Helpful Report

Thank you for choosing Phonebot! Thank you for being our valued customer. We are so grateful for the pleasure of serving you and glad to see that you found what you were looking for. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Team PB

“Entered the store with trepidation. Left, very impressed.”

Helpful Report

Thank you for choosing Phonebot! Thank you for your lovely note. I so appreciate you taking the time to share your purchase experience with Phonebot. Thank you again for sharing such a positive experience. It means the world to us. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Team PB

“1st time using phonebot and impressed😁”

Helpful Report

Thank You for choosing Phonebot! I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Team PB

“All good so far”

Helpful Report

Thank you for choosing Phonebot! Thanks so much for your feedback! We’re really glad you find your desired item at Phonebot.com. Thanks again for the review and for being such a great customer. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Team PB

“Fast service”

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Thank you for choosing Phonebot! We can’t thank you enough for the kind words about Phonebot, thank you for being a part of it. Your review means a lot to us and lets us know we’re on the right track! For any queries feel free to reach us at support@phonebot.com.au Best Regards, Team PB

“Excellent product, the purchase was for a phone "Open Box". Item arrived in brand new condition and fast delivery.”

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“Very happy with my purchase for my daughters birthday. She got what she wanted and I managed to save a few $$$. Was offered gift wrapping and told them it was a birthday gift but still got it in Xmas paper......”

Helpful Report

Thank You for choosing Phonebot! Thank you for the privilege of your business, we hope your experience was awesome. Because of loyal customers like you, we’re exciting that Phonebot is growing so fast. We cannot achieve this success without you as our customer. Thank you! For any queries feel free to reach us at support@phonebot.com.au Best Regards, Team PB

“Have bought iphones (3) and an iPad. All as described, well packed and delivered promptly. Cheers”

Helpful Report

Thank you for contacting Phonebot! We are exceedingly pleased to find people we can always count on. Thank you for being one of our loyal, trusted and happy clients. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“My phone arrived, via Australia Post, within 6 days of placing the order. It was well packaged and exactly as described on the website. I’m very happy.”

Helpful Report

Thank you for choosing Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Team PB

“Had all sorts of problems with Australia Post but any questions I had were always answered promptly and accurately by Phonebot. Definitely recommend.”

Helpful Report

Thank you for choosing Phonebot! We at, Phonebot, truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Team PB

“I was quite happy with my purchase of the Note 10 Plus from Phonebot. No problems whatsoever. The best part is, they have you covered if you run into problems with your purchase.”

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“Very good thanks 👍👍👍👍👍👍👍”

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“Battery is non genuine which is ok but issue with battery suddenly draining from full to zero in minutes happening about once a week for the first few weeks so far”

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Phonebot is rated 4.6 based on 4,065 reviews