Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,914 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gentleman served me was fantastic. Let me test the product and gave great tips and assurance. Also offered to replace battery free of charge to a new one within the first 6 months. Couldn't ask for me”

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“I've had no problems.”

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“Am yet to try out the purchase but the postage and first impressions are excellent”

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“Great service and a great product as advertised.”

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“excellent iphone very happy and fast delivery”

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“Fast service. Item appears to be in near new condition. Happy”

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“Very helpful service attendant within Reservoir store.”

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“I bought a grade A phone from phonebot, directly from the shop and I must say that I am very satisfied with its condition and performance. Staff was also very helpful in store and the customer support team reply to your messages as soon as possible.”

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“Very attentive with great customer support. These guys even called me to make sure I was happy when Auspost took their time to deliver (no fault of Phonebot) Shipped my product quickly.”

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“I can highly recommend phone bot! ordering is easy and products arrive quickly, couldn,t be happier with this company.”

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“Very happy. Fairly quick delivery, although they apologised for it not being quick as normal. However they kept me informed where the package was. Phone is like new”

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“Great phone”

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“Purchase phone however it was EFL Phonebot was prompt to test the phone before posting it out and called to notify me of the issue. Resolution was found and I was very happy with the outcome”

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“Phone in perfect condition. Looks like new.”

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“Excellent site presentation, phone description, quality very good and arrived on time. Great thanks”

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“Very happy with my recent purchase of an older model i-Pad from Phonebot. Delivery was prompt, i-Pad looks good and works well so far. Thank you Phonebot.”

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“Great to deal with. Purchased an IPhone X. Was exactly as described and arrived on time. This was the second time purchasing a mobile phone through phonebot and couldn’t be happier.”

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“I had an issue with Face ID on the original phone. I took it back to PhoneBot who were extremely helpful, polite and professional. They replaced the handset with another that works perfectly.”