Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,692 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service was in need of a new laptop urgently and within a day I had my brand new laptop - they even preconfigured it for - great service and response from every person I dealt, office to warehouse.”

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“I am very pleased with the service and the product. The phone arrived quickly and in perfect condition. Thank you.”

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“An excellent product, good price and very quick delivery. I wish all sellers were this good. Mike.”

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“Very happy with the service - Iphone SE was in very good condition and the delivery was prompt”

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“Great service, Prompt shipping and quick delivery.”

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“A lot of stock across various brands and models....I picked one and received my order very quickly and it was in perfect condition...could not be happier”

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“I'm very happy with my purchase of an "open Box" Samsung S22”

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“great purchase”

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“Impressed with their customer service department.”

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Thank you for choosing Phonebot for your recent order. We are really sorry to get to know about the inconvenience you have had with the phone bought from us. We will be obliged to look into this matter and sort everything out for you. We request you to please modify this review by removing it and giving us a chance to resolve your complaint. Just in case, we fail to fix everything up for you then you can undoubtedly put another review but at this point of time, a 1-star review without giving us a chance is quite unfair. We are a customer-centric business and would have actively looked into your case if this matter was forwarded to us directly on our customer service e-mail: support@phonebot.com.au We will be very happy to repair/ replace your item, therefore, please submit your claim by sending us an e-mail to the e-mail address given above, make sure to put in your order ID in the subject bar of the e-mail and send us a small video that shows that your phone is not catching any signal and we will revert back to you as early as possible. Best regards, Customer Happiness Team - Phonebot

“Excellent service and product. Product was a like new iPhone 12. Very happy, thank you :)”

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“I am actually surprised that it arrives super quick. It came with phonebot box that protects the phone nicely. The price is super good and quality is also super.”

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“Happy wife happy life, she loves it.”

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“Very satisfied with my iPhone 11 Pro, thankyou for the free gifts”

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“I've bought refurbished iPhones twice from Phonebot and the quality has been exactly as expected both times. I find they have the best prices compared to other sellers of refurbed items, and I love the extras they include when you purchase from them.”

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“Got what I wanted quick and easy. Very Happy”

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“All I can say is it's the best phone I've had. It's only an S9 but in a new condition Very fast, I wonder why anyone would move it on. Great phone.”

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“Product came as advertised with included gifts. Took a little longer to get here, but we ordered over Xmas break. It's been a few months and phone is working very well. Will purchase here again.”

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“This is my third purchase from phone bot. Very happy with the info on the web site and the quality of the phones. Works def recommended.”

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“To be honest I was nervous about buying a refurbished iPad online for my son. But the product I received was in excellent condition and has worked perfectly! So happy with the service provided, I would purchase from here again.”

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“I find phonebot was great and fast service. I order second hand iPhone and the phone arrive faster than expected and they even gave me an extra charger for my phone. Much appreciated. Thanks gain”

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Phonebot is rated 4.6 based on 3,692 reviews