Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,698 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly customer service, very helpful!”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au For future promotions please keep an eye on our website. www.phonebot.com.au Best Regards, Team Phonebot.

“Terrific phone at a great price. Fast shipping as well. Can't fault them. Thanks”

Helpful Report

We’d just like to thank you for taking the time to write this review. It is our desire to keep you satisfied with our services and products. We, at Phonebot, know you had many options to choose from, we thank you for choosing us. For future promotions keep an eye on our website. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot.

“Phone arrived in perfect condition packaged with a new phone case and screen cover (plus earphones and charger). At first appearance, phone is just as good as brand new. Happy customer! Thank you!”

Helpful Report

Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB!

“This phone came with Reinforced screen and gel cover. My son is delighted.”

Helpful Report

Thank You for choosing Phonebot. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Great service and extras I didn’t even ask for. Highly recommend”

Helpful Report

Thank you for choosing Phonebot! Your support means the world to us! Hope to work with you again in the future. Thanks again for being a loyal customer and writing this awesome review For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“great prices with great prompt service and delivery”

Helpful Report

Thank you for choosing Phonebot! It is our desire to keep you satisfied with our services and products. We at, Phonebot, know you had many options to choose from, we thank you for choosing us. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Very good.”

Helpful Report

Thank you for choosing Phonebot! We feel honored to take this opportunity to thank you for your time in giving us feedback. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Phone was exactly as described, carefully wrapped & boxed & came with a bonus cover & shield. Highly recommend Phonebot to everyone. Thank you, we will be back! ☺️”

Helpful Report

Thank You for choosing Phonebot for your recent order. Thank you for the privilege of your business, we hope your experience was awesome. Because of loyal customers like you, we’re exciting that Phonebot is growing so fast. We cannot achieve this success without you as our customer. Thank you! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Really quick delivery. I purchased a phone, a case and screen protector. Phonebot put the screen on and placed it in the case ready for use. A much better job at putting screen protector on than I could have done. Great service.”

Helpful Report

Thank you for choosing Phonebot! We are exceedingly pleased to find people we can always count on. Thank you for being one of our loyal, trusted and happy clients. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Team PB

“Always helpful, polite & friendly”

Helpful Report

Thank you for making your purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Ordered a ‘as new’ iPhone XR from Phonebot and all has been delivered as advertised, complete with a free wireless charger and phone case. Indeed, it certainly does look like new - not a scratch or mark on the screen or casing. I’ve only had the phone three days but it appears to be working perfectly, based on everything that I’ve opened and operated to date. Very happy with Phonebot and the iPhone XR.”

Helpful Report

Thank you for choosing Phonebot. We at, Phonebot, truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“I am very happy with my iPhone purchase from Phonebot. They are very responsive, courteous and a delight to deal with. I highly recommend them.”

Helpful Report

Thank you for choosing Phonebot! Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Very helpful staff and prompt delivery. Handset, as promised, was like new”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and glad to see that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Good price, quick delivery, phone was the quality stated in description”

Helpful Report

Thank you for your lovely note. I so appreciate you taking the time to share your purchase experience with Phonebot. Thank you again for sharing such a positive experience. It means the world to us. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Ordered an iPhone 7 for my son, phone arrived on time and in fantastic condition. I msgd Simon who was great to speak to and asked if they could also put a screen protector on also, thanks Simon. Would definitely buy again through these guys 😊👍🏻”

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“So far so good! Phone arrived 3 days ago and was as described. Working and charging well so far.”

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“Very happy. Fast delivery. Great product. Well packaged.”

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“Received an iPhone 8 Mini as described. Very happy with my purchase!”

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“Thanks Thanks”

Helpful Report

Thank you for choosing Phonebot! We are very grateful for your continued patronage because we wouldn’t be here without loyal customers like you. You could have chosen any other business, but we appreciate that you have chosen us. Thank you, again, and have a great day! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Phone is in great condition, better then expected, postage was very quick as we're emails, I would happily use the again”

Helpful Report

Thank you for choosing Phonebot! We are thrilled to have you as part of the Phonebot family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

Phonebot is rated 4.6 based on 3,698 reviews