Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,961 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phone was like new came with screen protector and cover very happy”

Helpful Report

Thank you for your purchase. Our company values each and every customer. If you have any questions or feedback, please don’t hesitate to reach out. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Bought a samsung s9+ "as new" phone is in great condition, works 100% at a great price. Process to order was easy, delivery was quick and communication with phonebot was great. I will definitely be back for my next phone and recommend to family and friends.”

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“I really like the product quality and condition it also has awesome battery”

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“Prompt delivery. Phone in excellent condition and working order. Will use them again when we need another phone. Thank you”

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“It was a very easy transaction and the product was packaged well so can't complain! Thanks”

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“product was as ordered , it works perfectly and arrivedb 2 later for convid post was good,”

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“Great price on trade in, great product on purchase!”

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“Easy Supplier to purchase through with accurate descriptions of product.”

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“Phone as advertised, great communication and additional security checks, price is top value. Would definitely use again and great comfort in an Aussie based business who you can contact if any issues arise.”

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“Very nice..”

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“Very happy with phone is like new thank you”

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“I got iPad Air2 it was wrapped so well I was impressed I was a bit scared because it was in post bag & the ipad was safe & unharmed, worked first go thanks phonebot”

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“Fantastic received phone very quickly and happy with phone”

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“Thought I'd done this. Very happy”

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“Product arrived in A1 Condition. Nice touch with complimentary screen over and case. Wouldn’t even know phone has been pre-owned. Not a mark on it and excellent battery life.”

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“The phone was delivered today, despite the corona virus slowdown. I have not had time to play with it yet but it looks just perfect, complete with a genuine Samsung case, smart wall charger and cords. Sincere thanks for all your help.”

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“Purchase process was really easy and my phone arrived super fast, thank you. The sockets were a bit grimy, but I would have cleaned the whole thing anyway, so is not that much of a drama.”

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“I ordered and Iphone XS 256Gb and I would have to say the product met our expectations to the fullest. We are happy with the value for money offered and very happy with the purchase.”

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“Phone was delivered super fast and in perfect condition. Very happy with my purchase.”

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“Very happy with my XR iPhone came in perfect condition with a new phone case and hand sanitizer! Very good pricing. Would definitely recommend.”

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Phonebot is rated 4.6 based on 3,961 reviews