Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,836 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Product, fast delivery that’s all I need”

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“Fantastic service and they made it easier for me to purchase my new mobile phone”

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“Great and very professional service.”

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“Phone look and work great! Also quick delivery 👍”

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“Great price, Fast delivery. Thanks”

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“Fast delivery”

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“Very happy with the product.”

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“Phone delivered very quickly before Christmas. Very happy with condition of phone.”

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“First time ever i have bought a phone online, i looked around saw the ad from PhoneBot for a Samsung galaxy note 9 which is what i looking for. I decided to give them a try and put my trust in this company and order a like new phone , my payment went through with no problems i paid the extra money for express post as well, yes i did read bad reviews from other people later on that did not read very well as they had problems ETC, well for me i was very happy and surprised my phone was delivered within two days of my order and i was expecting a delay in postage because as we all know the covid situation and of course i was cutting it fine with one week away from christmas and they did warn me of this situation when i put my order through, It was a refurbished phone , like new is what i ordered and recieved, not one mark or scratch on it at all you would think i did buy it from a big time phone company, i only have had it five days but it is running like a dream. give them a try you i am one who will recommend them for being Australian and honest in what they do”

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“Good quality and value.”

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“Really quick delivery. Great working quality. My delivery also came with more than what I expected which was an added bonus which makes seem you’re getting your money’s worth”

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“Great service! Product arrived faster than expected and it top condition. Thankyou Phonebot.”

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“Excellent product, fast secure delivery.”

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“Shipped quickly and excellent customer service. Will definitely use them again.”

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“The case supplied by Phonebot is excellent. A genuine product at a great price. Great communication and the shipping was very fast. Recommended supplier A+++++”

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“Very good, prompt and efficient online shop. Quality samsung and apple products i’ve bought. Will be one of my favourite online stores in VIC.”

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“Phone material is poor comparing to price, and postage took more than it said on the website👎🏻”

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Hi There, Looks like its an incorrect Feedback, you bought Apple Airpods on 15th Dec, we got them delivered to you on 18th Dec. Now its an OEM accessory by Apple, hence, can't be questioned. Please reconsider your feedback. Regards, Team PB!

“Phone did not have a scratch on it. It looks brand new as advertised. Came with the original Oppo packaging and earphones and fast charger. Fast delivery. Awesome.”