Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,780 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent to deal with.”

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“Extremely fast postage. Great product.”

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“My headphones were delivered within a couple of days and are working really well.”

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Thank You for choosing Phonebot. We’re glad that you found what you were looking for. Please let us know if your buying experience was anything short of excellent. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“I ordered an iPhone XR. It was delivered very quickly- within 2 days. The phone was in great condition and came with a protective screen cover and case. A very easy purchase. Thank you Phonebot.”

Helpful Report

Thank You for choosing Phonebot. Phonebot promises to provide high quality products for you as well as outstanding customer service for every product. We are always happy to serve you. Once again Thank you for choosing us ! Best Regards, Shary Rizwee. CX Manager - Phonebot

“this store is really friendly and full responsibility, i came here and the owner treated me very well, he gave me best price, free gift make me surprise and he also gave me refund option and guarantee up to 6 months which you can get from the fuking Kogan aka digital store - scammers of the century. i give this store 6/5 stars because it made me impressed.”

Helpful Report

Thank You for choosing Phonebot. Phonebot promises to provide high-quality products for you as well as outstanding customer service for every product. We’re really glad that you found what you were looking for. We are always happy to serve you. Once again Thank you for choosing us ! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“I have bought several phones through Phonebot and have only had one minor issue which was promptly fixed and the support has been nothing but professional and courteous. Highly Recommend.”

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Thank you very much for keeping our products the number one brand in town. We cannot achieve this success without you as our customer. We at Phonebot know you had many options to choose from, we thank you for choosing Phonebot. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“My order came faster than expected and the phone was in great condition. Happy customer here, would definitely recommend and shop here again!”

Helpful Report

It is our desire to keep you satisfied with our services and products. We at, Phonebot, know you had many options to choose from, we thank you for choosing us. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you! Best Regards, Shary Rizwee. CX Manager - Phonebot

“Friendly helpful staff and great service. Very easy transaction and collection. Really happy with the phone. Thank you so much, highly recommended.”

Helpful Report

We at, Phonebot, truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase. For any queries feel free to reach us on support@phonebot.com.au

“Were good to deal with and great product”

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“It’s the second phone I’ve brought off these guys & I couldn’t be happier! I’ll be back again in the future.”

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We are so grateful for the pleasure of serving you and glad to see that you found what you were looking for. We wouldn’t be here without loyal customers like you. You could have chosen any other business, but we appreciate that you have chosen us. Thank you, again, and have a great day! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Good company to deal with”

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Your support means the world to us! Thank you for choosing Phonebot. Hope to work with you again in the future. For any queries feel free to reach us on support@phonebot.com.au

“Excellent phone, way better than I was expecting...why would you get a new phone, this phone is as near new as you can get. Very happy 😁”

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“Great phone, fast post.”

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“Excellent service, quality and value, we tell lots of people about Phonebot 😎👍😁”

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We feel honored to take this opportunity to thank you for your time in giving us feedback. Because of your unbiased appreciation, feedback and reviews, we are able to improve our services and new products to meet the needs of our valued customers. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you!

“awesome service, great products and we received our phone promptly”

Helpful Report

Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was anything short of excellent. For any queries feel free to reach us on support@phonebot.com.au

“Very happy so far with quality / condition of the 'like new' phone.”

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Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au

“The service is quick and their products are good.”

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“my orderits so quick thank you”

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“Purchased an iPhone XR, really happy. Service was great, phone is immaculate and price was reasonable. And store warranty was definitely made the purchase easier. Will definitely look at purchasing again once I’m up for an upgrade.”

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“love all the extras that comes with the phone and great delivery time”

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Phonebot is rated 4.6 based on 3,780 reviews