Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,075 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have only been with Phonebot a short while but have found them to be very well organised. Their service is excellent as are their plans. Keep up the good work.”

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“Transaction went smoothly and fast shipping. Item arrived in excellent condition. Satisfied customer. It would be better if I could see the condition of the item online before buying. i.e. Photos.”

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“Speedy delivery and product as described”

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“Great service, great variety of used but good phones!! Highly recommended”

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“I ordered an iPhone 8. It came after 3 days via registered post and looked brand new. It even came with a screen protector and a case. I’m very happy and I will be coming back.”

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“Phone was delivered before any tracking details were present on Star Track. Good work!”

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“Well priced and good service”

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(Reservoir) -

“a very pleasant experience, phone arrived in 2 days and seems to be in good working order. would recommend to anybody else”

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“Excellent service received phone as described with the screen protector and case already attached. Brilliant !”

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“Good customer service”

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(Reservoir) -

“Pleasant, helpful service. Phone is in fantastic condition and was a very reasonable price. Highly recommend the store.”

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“Very helpful guys. They helped me when no one else would. Gave me a solution to my issue and were great to deal with”

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“Great service. Phone in great quality and works great”

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“Thankyou for my new phone its lovely. It was delivered very quickly with no hassles. There was a surprise phone case with it. Im very happy. My old phone was a samsung s4 so this is much better.”

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“Great service and employees, quality products...Easiest purchase I've made. Eetswa”

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“Great service and good quality phones”

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“Came quickly and excellent service was very happy. Thanks phonebot”

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“Ordered on the Wednesday, paid for express postage and was here Friday morning. Great physical condition and working perfectly”

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“Order was delivered very quick.”

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“I recently purchased a grade A iPhone 7 Plus from phonebot. I’ve been using it for approximately 2 days now and so far I’m really happy with my purchase. At this stage I can safely say I’d buy from phonebot again”

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Phonebot is rated 4.6 based on 4,075 reviews