Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,914 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product for an A-grade looks just like a new phone, very happy with it. It also came with a free case and protective screen. It was a quick and organised service, no problems at all - thank you!”

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“Good service. Speedy delivery.”

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“My first experience to buy a refurbished phone is wonderful. All thanks to this store! I ordered mine during holiday season so I expected for this delivery to be delayed. They sent me a mesaage to notify me that it might delay the shipment which, that alone is good enough for me. I received it after 5 business days (not bad at all). I bought the one that is "Like New" and yes, it was spotless/scratchless and looks very much like new when I received it. It's amazing and I am enjoying using it. So far, i don't see any problems at all. Thank you, Phonebot.”

Phonebot 5 star review on 13th January 2021

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“The guy at the store was really helpful and the iPhone X was flawless at a great price. Really like the bonus pack that includes screen protector, cover and charger”

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“Ordering was easy, and goods arrived quickly.”

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“Very impressed”

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“Great product in good condition and great communication.”

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“A pleasure doing business”

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“Very prompt and great communication”

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“Great service and great phone c”

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“The man whom I bought the phone from was incredibly helpful. He helped me set up the new phone and swapped everything from my old phone to the new one. Excellent service.”

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“Phonebot provided a well priced very good quality Iphone. I would recommend them.”

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“As discribed”

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“Great service and quality mobiles and accessories at great prices.”

Phonebot 5 star review on 11th January 2021

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“Website quick to navigate and postage was quick.”

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“Very happy with my purchase and the time it took to arrive”

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“The staff were extremely helpful and I am very happy with my purchase. They had a range of new and like new phones available at the shop. I have had my phone for 11 days . I highly recommend the Reservoir store.”

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“Hacstee was amazing!! He answered all my questions and knew the answer right away! He was very kind and understanding! He also gave me a welcome coupon which I really appreciate. He definitely deserves a promotion! Thank again so much Hacstee!! You're the best!!! WWW.QUICKHACKVILLE.COM”

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“Very happy again with my purchase....great price and very fast delivery. Thank you”

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“Exactly as advertised. Even with the Christmas delivery delays it was received promptly. Thank you”

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Phonebot is rated 4.6 based on 3,914 reviews