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Picframes.co.uk Reviews

4.7 Rating 5,438 Reviews
95 %
of reviewers recommend Picframes.co.uk
4.7
Based on 5,438 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Picframes.co.uk Reviews
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Phone:

01270625675

Email:

sales@picframes.co.uk

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Picframes.co.uk 5 star review on 6th March 2022
Bill Sweeney
Picframes.co.uk 5 star review on 16th February 2022
Niall Riley
Picframes.co.uk 5 star review on 1st February 2022
Michael Kaye
Picframes.co.uk 5 star review on 25th January 2022
Sue Brooklyn
Picframes.co.uk 5 star review on 19th January 2022
JOHN TRASK
Picframes.co.uk 5 star review on 16th January 2022
Phillip Watson
Picframes.co.uk 5 star review on 16th January 2022
Nicola Farnfield
240
Anonymous
Anonymous  // 01/01/2019
The request for my review, on your part , is very badly timed. My frame was due to be delivered yesterday between 13:15 & 15:15. I had to leave my house at 15:30 to collect my children. the delivery driver arrived at my property at 16:05 ! I fully appreciate traffic issues and time pressures, but a phone call informing the customer would be helpful and an email apologising for the missed deadline rather than review request may have been more appropriate ! Hopefully my frame will arrive at some time today!
Helpful Report
Posted 10 years ago
None of the delivery conditions were carried out - notification, delivery time etc. A refund was issued due to non-delivery. The frames did arrive eventually. They were not collected for return, so I got around to looking at them. As it turns out the plastic 'glass' was unusable due to false cuts across the surfaces and damage due to protective film missing from one side. The corner joints were very poor quality and the mount apertures were not sized as ordered.
Helpful Report
Posted 10 years ago
Picture frame is of poor quality. One corner the edges do not meet and the corners are damaged. When I lift the frame it feels like it's about to fall apart, because the frame moves away from the glass. Hesitant to put it up because it feels so rickety. It's a large frame and if it falls it's likely to damage our newly decorated room. Such a shame as I have a beautiful photo that I've been looking forward to putting in it. Not particularly well packaged, so may have got damaged in transit. A very disappointing £50 spend!
Helpful Report
Posted 10 years ago
Hello Chloe, Having read your review, i would firstly like to say sorry that the frame has been damaged. I would be happy to discuss how you would like to handle this. We can offer you a full refund or a replacement frame in the choice of moulding regardless of the cost. We are proud of our review and the quality of product and service we supply. And want every customer to be happy. Kind Regards Mike Barrow
Posted 10 years ago
I've frames Crome this company many times. Also quick relable service. But this time some missing components with my order.
Helpful Report
Posted 11 years ago
Hello Victoria, The missing hanging fixtures for one of the frame were sent by Royal mail, a few days ago, i will send another set out Today so you might end up with a spare set. Sorry for the fuss. Kind Regards Mike Barrow
Posted 11 years ago
Picframes.co.uk is rated 4.7 based on 5,438 reviews