“this company is an absolute scam. Placed an order, no prohibited items whatsoever,waited for parcel to arrive-no parcel.. checked order status, just in case. it says, it was returned back to them 2 weeks ago. Looks very fake to me, especially with fake DHL webpage. Basically, they use your money for months and than say sorry, items were prohibited, even though there was nothing like that. Disgraceful scammers!!! Beware!”
“Misleading product title. Bought Dried veggie chips that turned out to be fried. Box containing chips was NOT sealed, resulting in scattered chips all over delivery box (which had also absorbed the oil from the chips). Chips had also gone rancid. This company is a cheat!”
“1. Its been 12 days and the order has not arrived. They do not send an email with tracking no. and they do not inform you when there are delays or out of stock. When I called, they have no idea when of if it might arrive. VERY POOR CUSTOMER SERVICE
2. They are secretive about the abortion rates of their vitamins which clearly means the rates are low. ITS LOW QUALITY”
“I thought i was buying locally (living in France) - very misleading and expecting my shipment for almost a month now and VERY FRUSTRATED - avoid this company as they are not to be trusted. Seriously, look elsewhere, these people are not transparent.”
“I ordered 2 items. Only 1 was sent. Instead of sending me the missing item, they refused to pay the postage on it. So they make a mistake, and I have to pay postage again on the missing item. Poor way to treat a customer.”
“I never read the reviews before purchasing from piping Rock for the first time. I assumed it was a UK based company with the Union Jack flag being displayed quite prominently on the website page so a little surprised with the DHL postage location.
However that being said my order was quick (quicker than from the UK sellers at times) tracked all the way, nothing damaged and all the oils ordered are of excellent quality considering the prices.”
“I have ordered three times from this company, and it is not a scam. Their prices are great; they delivered within five business days, and their products are great quality. To think that herbs and supplements are instant cures shows a gross misunderstanding of how nutrition works. It was really hard to believe people saw this company as a scam?”
“I have used their essential oils fo years. Customer service has always been very good. Their prices have mostly seemed reasonable, until lately. Even with BOGO the prices have risen dramatically. From past purchases, it seems full price is being charged.”
“Piping Rock does not guarantee delivery. No idea where the item is but they claim it is held at Australian Customs. Going on 70 days and in the meantime they change their terms and conditions on International Deliveries to cover themselves.