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PipingRock.com Reviews

2.6 Rating 186 Reviews

39 %

of reviewers recommend PipingRock.com

Company Reviews

2.6

Based on 186 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Email

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PipingRock.com 1 star review on 17th November 2021

Anti Fraud/Scam

PipingRock.com 1 star review on 17th November 2021

Anti Fraud/Scam

PipingRock.com 1 star review on 11th April 2021

Andries Volschenk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have referred over 50 customers and have gotten zero reward money after their first orders. First, the company says my code has to be entered every time. Then, later, I was told by 3 different people at the call center that this isn't necessary, that the website recognizes them as my customer as long as they use the same email address. It's an easy fix, but they won't do it, because they're greedy. Plus, customers aren't going to remember each time to punch in my code especially when they click onto emails they get regarding any sales.”

Posted 2 years ago

“I've been a customer for 3 years and probably place 3-4 orders yearly. I like the quality of the products (I compare ingredient lists to other brands) & pricing. Occasionally I check out the weekly "crazy deals" and have been introduced to new items I would not have normally tried. I've only dealt with customer service once (for an error I made) and it was easily remedied. I look forward to placing my orders and have turned a few friends on to the site, as well.”

Posted 2 years ago

“I've ordered a packet. The estimating arrival time was about 1 month. (this is also huge, but I accepted) After 2 months I still did not receive my package. I tried to take contact with them, and they said it to me that after 10 weeks, I will get full refund. Now I am at the 12th week and still no package, and nor money. I'll never make an order again from them and do not reccomend for someone else too.”

Posted 2 years ago

“I made a purchase in December 2019 - my order arrived a couple of days ago. When I received my order confirmation email, I was unable to track my order or contact the company for any assistance. I assumed that Covid had a lot to do with the delay, but I had long time forgotten about the order after the first two months, I honestly was surprised that it even arrived!”

Posted 2 years ago

“You cant beat their prices...and I've tried! slow shipping to California but worth the wait.”

Posted 2 years ago

“PipingRock.com - cheaper alternative to Iherb I have just recently discovered this online store for myself. I made my first order and received it 14 days later in Switzerland (Delivery by DHL). In my opinion, the quality is comparable to Iherb, and prices are 25-35% cheaper + a lot of generous sales. So I'm glad to find this site and will definetely continue to order. On your order there, you can get $10 off if your order is over $40 or $5 if less. You can use code for this: AVT655”

Posted 2 years ago

“Product was good but delivery was slow, surely they have a hub in the UK Received no email at all,I reordered from another company, both orders arrived two days later. Sods law!!”

Posted 2 years ago

“Have bought from them for several years now, and never had a problem. Last order arrived at my address in Australia within a week of the order being placed.”

Posted 2 years ago

“Great company and service! Very affordable pric es! Recommend them 100%”

Posted 2 years ago

“The online Web store keeps prompting to correct an error while money gets deducted from my bank account. The transaction went through 5 times and cleared all the money in my bank account with nothing left for food for the rest of the month. Don't bother calling the call centre or customer services. No help at all.”

PipingRock.com 1 star review on 11th April 2021

Posted 2 years ago

“I've shopped with piping rock for quite awhile now and have been very satisfied every single time!!! A+++ customer service and shipping came fast and unbroken unlike many other supplement sites. I used code EYX987 and saved a bunch of money on my order def have a repeat customer!”

Posted 2 years ago

“I always buy from Piping Rock since coming across their advert. They have lots of things to choose from, deals are good and also when they have their specials even better. Delivery is very quick and they text to say what is happening with the delivery. Good customer service and any queries regarding the products they come back to you very quickly”

Posted 2 years ago

“I had the same experience as Mr Kouznetsov, the second time around when I ordered with Piping Rock, but was able to prove the information the agent on the other end of the phone was disputing, and because I ordered through Paypal that was how eventually I was refunded all -after I got in touch with them again to ask for my money back- and through a false tracking number screenshots and I swore up and down to the agent that I will get my money back either through the card company I ordered from or Paypal, and I did, but had to submit another complaint, and evidence that I tried to get in touch before. It made me lose trust in the legitimacy of Piping Rock as a company, because I then felt the staff were scammers, as they then said they would refund some but not all of my money when they knew I did not get my products🤦‍♀️🤦‍♀️”

Posted 2 years ago

“I bought Piping Rock's Vitamin E, A & D cream for my wife, who had a lower legs' venous eczema. You will notice I said 'had.' According to my wife, who has tried many skin creams and lotions, this has been by far the best cream for her dry and flaky lower leg skin. I thought if a cream could moisturise and feed, it could have a chance of improving her embarrassing condition. No flaky skin now, just smooth and soft.”

Posted 2 years ago

“this company is an absolute scam. Placed an order, no prohibited items whatsoever,waited for parcel to arrive-no parcel.. checked order status, just in case. it says, it was returned back to them 2 weeks ago. Looks very fake to me, especially with fake DHL webpage. Basically, they use your money for months and than say sorry, items were prohibited, even though there was nothing like that. Disgraceful scammers!!! Beware!”

Posted 2 years ago

“I have used Piping Rock for years. I always reorder their Hyloronic acid and vit c oils . very good products. Will continue to order”

Posted 2 years ago

“Just did a repeat buy....entered a code for $13 reward discount... was excepted at checkout ( didn't say for first time buyers) went to pay in Paypal and had disappereared....total SCAM”

Posted 2 years ago

“Misleading product title. Bought Dried veggie chips that turned out to be fried. Box containing chips was NOT sealed, resulting in scattered chips all over delivery box (which had also absorbed the oil from the chips). Chips had also gone rancid. This company is a cheat!”

Posted 2 years ago

“1. Its been 12 days and the order has not arrived. They do not send an email with tracking no. and they do not inform you when there are delays or out of stock. When I called, they have no idea when of if it might arrive. VERY POOR CUSTOMER SERVICE 2. They are secretive about the abortion rates of their vitamins which clearly means the rates are low. ITS LOW QUALITY”

Posted 2 years ago

“excellent product and service....very happy”

Posted 2 years ago

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PipingRock.com is rated 2.6 based on 186 reviews