“I had a coupon for LG cheese stuffed pizza with 3 toppings, we got mushrooms olives and onions. We could barely find or taste green olives or onions. Last time checked meat is more expensive than veggies. Very disappointing.”
“⭐☆☆☆☆
I have been a loyal customer of Pizza Hut for over 30 years. However, the experience at the Tun Aminah JB branch has been extremely disappointing — not once, but consistently for years.
About 3–5 years ago, I ordered a regular pizza delivery from this branch. It was terrible: toppings were so little, the cheese was almost nonexistent, and the bread was undercooked, hard to chew, and completely lacked the delicious taste a pizza should have.
Today, I gave this branch another chance, and sadly, the pizza is still the same — just as bad as years ago!
Why hasn’t the management noticed this problem for so many years?
I paid for the pizza expecting proper quality, but what I received was far below standard. Other Pizza Hut branches across Malaysia (and I have tried many states) still maintain decent quality, but this Tun Aminah branch has been the worst.
As a loyal customer for 30+ years, I sincerely hope Pizza Hut management will take this review seriously and improve the food quality here. Customers deserve better value for what they pay.
⸻
马来语版 (Bahasa Melayu Version)
⭐☆☆☆☆
Saya telah menjadi pelanggan setia Pizza Hut selama lebih daripada 30 tahun. Tetapi pengalaman di cawangan Tun Aminah JB sangat mengecewakan — bukan sekali, tetapi berulang kali selama bertahun-tahun.
Sekitar 3–5 tahun lalu, saya pernah membuat pesanan pizza regular dari cawangan ini. Rasanya sangat teruk: topping terlalu sedikit, keju hampir tiada, dan roti tidak cukup masak, keras untuk digigit, langsung tidak ada rasa enak seperti pizza sepatutnya.
Hari ini saya cuba lagi, malangnya kualitinya masih sama — sama buruk seperti dulu!
Mengapa pihak pengurusan tidak menyedari masalah ini selama bertahun-tahun?
Saya membayar harga penuh, tetapi apa yang saya terima jauh daripada standard. Cawangan Pizza Hut lain di Malaysia (saya sudah cuba di banyak negeri) masih mengekalkan kualiti yang baik, tetapi cawangan Tun Aminah ini yang paling teruk.
Sebagai pelanggan setia lebih 30 tahun, saya berharap pihak pengurusan Pizza Hut mengambil serius ulasan ini dan segera memperbaiki kualiti makanan di sini. Pelanggan berhak mendapat nilai yang setimpal dengan bayaran mereka.
⸻
华语版 (Chinese Version)
⭐☆☆☆☆
我是Pizza Hut长达30多年的忠实顾客，但Tun Aminah JB分行让我非常失望 —— 不是一次，而是多年一直如此。
3–5年前我点过一次外卖Pizza regular，非常难吃：配料少得可怜，芝士根本像没放一样，面包烤得不够火候，硬硬的很难咬，完全没有披萨该有的美味。
今天我再次给这家分行一个机会，结果依然和当年一样 —— 一样难吃！
为什么管理层多年都没有发现和改善？
我付了钱，却得不到应有的Pizza水准。马来西亚其他分行（我几乎在一半的州都有试过）水准还算可以，唯独这家Tun Aminah分行最差劲。
作为30多年的忠实顾客，我真心希望Pizza Hut管理层能重视这条点评，改善这里的品质。顾客付的钱应该得到物有所值的体验。”
“They should remove the recording that you have to hold on from saying that they are positive and grateful for our business and don’t make mistakes pretty much. This is the worst pizza place in town every time I order a pizza it’s either wrong takes 25 minutes to try to add your card or pay with a card And I’m on hold at least 20 minutes of the 30 minute call when the pizza get to me. it’s wrong every time nine times out of 12. The pizza is wrong and in my neighborhood they won’t let me order anywhere else so I’m stuck with this place in De Soto on camp wisdom”
“Calzone was made fine however was upset with nacho cheese however is now a two dollar up charge but you get marinara dipping sauce free with your breadsticks. I believe they need to change that to one dipping sauce free whether it’s cheese or marinara why are we being forced to eat marinara Sauce?”
“I witnessed Pizza maker young boy wearing red winter cap picking his behind and not caring to wash hands he continued to make Pizza and thank God i ordered wings but won't be returning to Pizza hut headland Alabama. Just turned my stomach and with employee as he is i be ashamed to to hi. Still working there. Zero stars”
“Pizza Hut in Belton on Cedar St. STEPHEN AND ALEXIS WERE AWESOME. I WILL GO BACK JUST. FOR THEIR GREAT SERVICE. FLYNN 038374 WHO YELLED AT ME AND HUNG UP ON ME. YOUR HORRIBLE”
“I feel the price for delivery is a bit of an outrage $20+ just for a simple delivery is kind of ridiculous in my opinion kind of beats the purpose of customer service and it's not just pizza hut eather is just about every where there is a lot of people that don't make much and don't have a vehicle”
