Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,978 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026

824

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good my parts were here in a timely manor Thank you very much.”

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Posted 2 years ago

“Shipment came ahead of time did not expect it to come in two days . unfortunately, the box was a little beat up, but the product side seems to be OK”

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Posted 2 years ago

“I broke the quartz sleeve for my UV sterelizer while replacing the bulb. I thought for sure it would be a week before I could get a replacement and my pond would turn into pea soup. I called and explained my situation to Ben. He checked and didn't have it in stock locally but it was in a warehouse in another state, but he would get it to me ASAP. It arrived the next day! Wow! Thank you Ben. PS- He couldn't have been nicer to talk with. Jay Wood”

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Posted 2 years ago

“I have placed a few orders now and have been very happy with the communication and quick shipping. I'll be ordering another matala filter here soon.”

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Posted 2 years ago

“Beautiful healthy plants arrived very fast! Experience dealing with this company has been very positive! Highly recommend!!!!!”

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Posted 2 years ago

“i am very pleased. quick delivery, arrived in perfect condition, very well wrapped and prepared. beautifull healthy plants. Thank you,”

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Posted 2 years ago

“The shipping was fast and the plants arrived full, green and healthy. Very pleased with the products.”

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Posted 2 years ago

“great service my aerator pump stopped working and Ben got a new one to me in two days. temperatures were in the high nineties. Thank you again Ben for taking care. my koi thank you for keeping them safe.”

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Posted 2 years ago

“Fast response to my changing request! Thanks for a great experience!”

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Posted 2 years ago

“The UV lights arrived safely. Poor instructions for use--both in packaging and on website. The lights FLOAT. How to get them to stay down on bottom of pond? The tiny-print paper inside says to put the light inside a filter??!! Never have seen a filter to fit that long bulb. For now, I slid them inside the holes in a cinder block. Not a great solution. Hope the lights do not kill my fish. Follow-up, 2 weeks in: These lights are fantastic! After my old UV lights died, my two fish ponds looked like pea soup. After only a couple days, the water began to clear. Now, 2 weeks in, it is crystal clear. I only have to change my filters every 4-5 days. These lights are not only much less expensive, they are far more effective than 2 other UV lights I've purchased. Even though they float, I would recommend them. I do hope play-it-koi will find a way to sell weights that might be installed at one end so the light stays under water.”

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Posted 2 years ago

“My koi love Nijilawa Growth Formula Premium.”

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Posted 2 years ago

“Everything thing arrived healthy and happy”

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Posted 2 years ago

“You have been do kind eith your time snd expertise.”

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Posted 2 years ago

“I received the pond potting soil in a timely fashion. It took almost a week to receive the plants and pots. The help and advice I received from Derek was superb. I just placed to Water Lilies and Water Hyacinth in the pond and followed the instructions that Derek emailed. All looks good so far.”

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Posted 2 years ago

“Fast shipping, and good quality.”

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Posted 2 years ago

“Plants arrived in good condition. Very healthy, larger than expected.”

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Posted 2 years ago

“Looking forward to the day I have a pond. The koi look amazing. Will continue to tide myself over with all the beautiful irises I've received. Great inventory, very well packed. Shipped in a timely manner, excellent customer service. Couldn't be happier.”

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Posted 2 years ago

“Order arrived quickly. Plants in good condition.”

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Posted 2 years ago

“You did exceedingly well!”

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Posted 2 years ago

“It has gone swimmingly well, we are very satisfied with the product, with the customer service and your shipping service.”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 3,978 reviews