Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,184 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,184 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

847

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants arrived as promised, they look awesome! Had some questions, Kelly was great, answered all my questions!”

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Posted 4 years ago

“Very fast shipping. All plants were alive and beautiful”

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Posted 4 years ago

“Very fast shipping! I appreciate the flexible subscription option too. Thank you!”

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Posted 4 years ago

“Quick delivery, great experience. Thanks.”

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Posted 4 years ago

“Great products at great prices. I definitely will be ordering more supplies. Thanks Play It Koi!”

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Posted 4 years ago

“Products received quick and packaged well!! Can’t wait to try the koi kibbles on my koi fish this summer! And excited to try using the spring feed wheat germ pellets too. I’m sure they will make a difference in just using stock Petco (sorry but it’s what is available in area) Tetra products. Thanks for such a quick delivery!! I e ill definitely be a repeat customer for my koi needs!! 👍🏻”

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Posted 4 years ago

“The website and process are good.,”

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Posted 4 years ago

“Your service has been consistently excellent!”

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Posted 4 years ago

“All OK but one minor glitch. The handle (used for stirring when backwashing) we have for the filter lid (Pondmax PF750) didn't fit the replacement lid we received. The fitting has changed, it's now square instead of circular with teeth. Not a huge issue, by wrapping electrical tape around the new fitting, I could get the handle to go on. But it would be nice to have a handle that fit correctly..”

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Posted 4 years ago

“Well packed, fast shipping”

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Posted 4 years ago

“Ordered a 22 pound bag of Dainichi Growth Plus Koi food which is quite difficult to find online nowadays. It came quickly in 2-3 days. I’m very satisfied with how fresh the food is and efficient delivery makes this possible.”

Play It Koi 5 star review on 28th March 2022

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Posted 4 years ago

“Gotta Play It Koi, Everything arrived in perfect shape! All green, great roots, good size, still wet. 47 hours from the time I ordered! They are all happily floating in the pond with some shade to acclimate gently to our full sun, 1000 gallon, Central California Coast pond. I snapped some pics, don't you worry. Thank you SO much! Glad I found you. I guess my gushing compliments are not really "Playing It very Koi. Heart On Her Sleeve, Dianna”

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Posted 4 years ago

“Plants were in great shape on arrival!”

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Posted 4 years ago

“Great service highly recommended!”

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Posted 4 years ago

“Enjoying my new filter box with waterfall”

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Posted 4 years ago

“The water lilies arrived quickly and were in terrific shape. Thanks!”

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Posted 4 years ago

“Got exactly what I ordered even the glass parts showed up in one piece.”

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Posted 4 years ago

“The product arrived quickly and was exactly what I ordered!”

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Posted 4 years ago

“Quick and easy order process. It would be nice if there was an option to ensure everything ships together (i.e. 1 package)”

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Posted 4 years ago

“My order got to me quickly & intact. Excellent service! I’ve even signed up for the yearly auto ship program.”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 4,184 reviews