Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,842 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 10th May 2026

790

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a light controller for my outdoor water fountain. The process was easy and the shipping time was good. I also ordered a second one so as to get free shipping The company owner communicates well with purchasers”

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Posted 4 years ago

“...sales person was very knowledgeable, and the warm white LED pond light was very high quality as mentioned by the salesperson...once in the pond the light spread, and brightness is great...would buy again!”

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Posted 4 years ago

“Plants look great and were shipped in a timely manner.”

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Posted 4 years ago

“My plants arrived in great shape. They were well packed and clearly labeled.”

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Posted 4 years ago

“Great service speedy delivery excellent packaging and healthy looking plants. I will use them again.”

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Posted 4 years ago

“We can get our product from amazon, but why when we have PLAY IT KOI! We were able to get our pets meds fast. Ben is helpful got use what we needed fast. We’ll be back for all our pond needs.”

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Posted 5 years ago

“Your service was amazing. Got it up and going in 3 days from the time I ordered”

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Posted 5 years ago

“I was VERY pleased with my first purchase of pond plants from Play it Koi. The ordering was easy, I got a nice email from the president and the plants arrived safely in just days. I will order again!”

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Posted 5 years ago

“I have emailed them several times regarding Koi health and they were practical and knowledgeable. I love to see such passion in people, when they love what they do. I think I found my favorite Koi store. Keep up the good work. ! Best Paul”

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Posted 5 years ago

“I run a Biosmart 10000 on my main pond and it has proven to work very great.. The ease of cleaning and the 3 inch return was a perfect fit for my application.. In fact those benefits alone is the reason i purchased the 5000 for my quarantine tank.. Play it Koi is a company that has earned my business cwith competitive pricing, super fast shipping and an owner that follows up on orders to make sure the customer is satisfied.. Thanks Ben!!”

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Posted 5 years ago

“Ben was extremely helpful guiding us through what we need to know about our pond water and the warning signs we should watch for through testing. It has given us a great deal of peace as the tests come back in the correct range.”

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Posted 5 years ago

“My plants came very quickly and are healthy. They began to grow in just 2 days. Very happy and Ben at Play it Koi has been very helpful. I will give my future business to them whenever possible.”

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Posted 5 years ago

“I spoke with Play It Koi multiple times to arrange product pick up. I’m local so we did porch pick up. Product was ready very quickly!”

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Posted 5 years ago

“Good quality products , fast delivery , and great customer relations that's why I'll keep purchasing from play it koi.”

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Posted 5 years ago

“I call Ben at Playitkoi for all my koi support purchases, including a filter system, UV light, meds, and pro-bios. I have never been disappointed with the products or service. Dan from Tacoma”

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Posted 5 years ago

“Great service. Very helpful and knowledgeable staff and received very quickly.”

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Posted 6 years ago

“I have purchased from Play it Koi several times now. They have always taken good care of me. This time was no exception.”

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Posted 6 years ago

“I love buying from Play it Koi!”

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Posted 8 years ago

“I have ordered from Play It Koi several times & have always received my shipment quickly. The plants are packaged well and arrive in excellent condition. I highly recommend this company.”

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Posted 4 years ago

“Great customer service”

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Posted 9 years ago

Play It Koi is rated 4.9 based on 3,842 reviews