Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,248 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,248 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th November 2026

852

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is top notch. They are very helpful and willing to listen and share their advice from personal experience. Their product selection is huge and pricing along with fast shipping are other reasons use them for your pond building and maintaining needs.”

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Posted 5 years ago

“Great selection of hard to find koi pond items. Shipping has always been fast. Would definitely recommend to any koi enthusiast!”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“I bought a few cattails for a trouble spot in my yard. First year - 6’5”! Not too shabby during a drought.”

Play It Koi 5 star review on 19th September 2021

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Posted 5 years ago

“Plants have always arrived healthy and are thriving.”

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Posted 5 years ago

“Very tasty and great service!”

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Posted 5 years ago

“The plants I received were shipped super quickly and arrived in gorgeous shape, even after traveling all the way across the country in warm weather. I just wish I had a larger pond so I could order more!”

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Posted 5 years ago

“Play It Koi is responsive and friendly to their customers. I recommend their business to anyone, beginner to advanced requiring expert assistance with koi pond care and koi in general.”

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Posted 5 years ago

“Play It Koi has been nothing short of amazing to work with! From the very first moment I reached out with questions about my pond, they have been incredibly friendly, knowledgeable, and seem genuinely invested in making sure my pond really does become the pond of my dreams. There aren't many companies that I can say I'm PROUD to support, but Play It Koi ranks #1 on that list.”

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Posted 5 years ago

“Quick service and shipping on products. Thank you.”

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Posted 5 years ago

“Great service! They had everything I needed for my pond project. Quality filtration options and pumps. Also when I needed help during the installation of my system they were always quickly available”

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Posted 5 years ago

“Finest Pond supplier I have ever come across. Staff is most helpful and experts at what they do.”

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Posted 5 years ago

“Excellent selection of pond products, koi fish and pond plants! Great prices! Super friendly staff and excellence service. I’m a Play It Koi customer for life!”

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Posted 5 years ago

“The cattails I received didn’t disappoint. All of them grew and flourished throughout the spring and summer. I’m very glad I found Play it Koi.”

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Posted 5 years ago

“My order came in an orderly time and the package wa securely packed.”

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Posted 5 years ago

“My first time ordering from Play it koi.I received my order so fast.Im so happy they have the products I need. I really appreciate your store and ease of ordering.Thank you.”

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Posted 5 years ago

“Always great service! Always willing to assist with questions. Always shipped in timely manner.”

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Posted 5 years ago

“My husband wanted to know the best lights for our pond. Play it Koi called him back immediately and sent him lights. These lights are the best!! We enjoy relaxing by our pond every night looking at them! This company has the best customer service. Thank you Derek!”

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Posted 5 years ago

“I always go to Play it Koi for my pond/Koi fish needs because they carry the brands I like such as PondMax. I also enjoy the fast shipping!”

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Posted 5 years ago

“Very happy with our service with them”

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Posted 5 years ago

Play It Koi is rated 4.9 based on 4,248 reviews