Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,174 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,174 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Put the pad in my v105 filter, fit great. Shipping was fast. Very happy with purchase”

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Posted 2 years ago

“Fast service, good products.”

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Posted 2 years ago

“We were running out of food and realized we would need more as the season for feeding in the Midwest is not over. I placed an order on a Wednesday and by Friday the koi food was received. It was perfect timing!”

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Posted 2 years ago

“Quick and easy”

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Posted 2 years ago

“Satisfied with the service and product”

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Posted 2 years ago

“Everything showed up quick and better than expected always good here”

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Posted 2 years ago

“Allways great service and good quality.”

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Posted 2 years ago

“Outstanding cusomter service! Answered all my questions and even called me and spent 45 minutes helping my trouble shoot my DIY stuff. Amazing, amazing, amazing!!!!”

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Posted 2 years ago

“Totally Absolutely SOLD on the products I’ve found at Play It Koi! The plants I ordered were packed generously and with impeccable care. Even though they shipped across country to Georgia, they arrived in beautiful condition and ahead of time. No one could’ve met my needs better.”

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Posted 2 years ago

“You listened to my issues and gave me helpful feedback.”

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Posted 2 years ago

“The plants came in great condition.. very fresh.”

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Posted 2 years ago

“Great experience so far. Derek is wonderful to work with and a wealth of information. Most of my order has arrived, all within expected time frames and in great shape.”

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Posted 2 years ago

“Products arrived in excellent condition!! Will be ordering again”

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Posted 2 years ago

“Perfect my sample arrived very quickly”

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Posted 2 years ago

“Love their products and how fast their shipping is! Customer service is excellent with the advice and after sale service!”

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Posted 2 years ago

“I was in a hurry to receive some items because I was leaving on vacation. Derek called me back immediately, helped me complete the order, and everythinhg arrived on time. He was very helpful and replied swiftly when I had questions about the delivery progress. I was extremely happy with Play it Koi's service and will be a loyal customer!”

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Posted 2 years ago

“Easy to find and order replacement parts. Parts arrived quickly. I'm very happy with my experience.”

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Posted 2 years ago

“My purchase was reasonably priced and delivered in a timely manner. It actually arrived a day early!”

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Posted 2 years ago

“Plants were beautifully packed, arrived fresh and wonderful! All roots & plants were very clean & free from debris and other organic stuff.”

Play It Koi 5 star review on 31st August 2024

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Posted 2 years ago

“Good. The order was delayed due to a problem but the communication was great which is rare these days.”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 4,174 reviews