Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,184 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,184 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

847

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with Play It Koi was excellent. The item was shipped quickly and well packaged. It is easy to use and seems to be working just fine. I am very happy with the service and the product.”

Helpful Report

Posted 5 years ago

“The people at play it Koi were very helpful in troubleshooting the problem I was having with my filter and getting me the right parts. The customer service was great.their prices were also unbeatable! I will definitely shop with them again!”

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Posted 5 years ago

“Ben made picking out our first batch of koi an awesome experience. For each one we picked out, Ben explained the variety and pointed out interesting features. What a fun time!!”

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Posted 5 years ago

“Nobody likes to look at their pond and feel like they are staring into a week old bowl of pea soup. Are those koi I'm there or is that a re-used ham-hock from Easter leftovers? With water that green, it's hard to tell. In comes the UV clarifier, working like the offspring of the Energizer Bunny and Mr. Clean to get that water sparkling again. To top it off, working with Play It Koi was a refreshing change of pace from most other e-commerce companies. I was able to talk to a person before making my purchase (Derek - very nice to speak with and sounds handsome too) which was helpful since I had no idea what UV unit would be the best fit for my pond. Thanks Play It Koi!”

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Posted 5 years ago

“Flowers are in excellent shape upon delivery and love the fact that the owner reach out to thank me personally. I certainly recommend Play it Koi and will order from them again. Thanks Ben!”

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Posted 5 years ago

“All of the items I needed in one kit. Play it koi got it to me fast and has had great service making sure I am fully satisfied with my purchase! Will definitely order from here again”

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Posted 5 years ago

“I had a hard time finding water plants for my pond. Found Play it Koi. Fast delivery. Plants arrived in great condition. Thank you so much!”

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Posted 5 years ago

“I have ordered from Play It Koi several times & have always received my shipment quickly. The plants are packaged well and arrive in excellent condition. I highly recommend this company.”

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Posted 5 years ago

“I highly recommend Play it Koi. I ordered late on a Monday and the Hyacinths arrived at my door Friday morning! I was happily surprised. The plants are beautiful, healthy and vibrant. They are all fully rooted and of good size. And they were carefully packaged so as not to dry out or sustain damage during shipping. I am very impressed with the quality of the plants and the care with which they were shipped. I order pond plants every year and have tried many different companies. I am so glad to have found Play it Koi. This company obviously values their product and their customers.”

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Posted 5 years ago

“Great customer service. The order was as good as I asked for. Will be order from Play It Koi again.”

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Posted 5 years ago

“This was our second order from Play It Koi and, once again, we are very happy! Easy ordering process and quick delivery makes Play It Koi our "go to" for pond supplies. Thank you Play It Koi!”

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Posted 5 years ago

“Excellent service, very timely delivery, very customer oriented, and very efficient. This is my first time ordering from Play It Koi and I am not disappointed. I plan to order from them in the future.”

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Posted 5 years ago

“Excellent selection”

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Posted 7 years ago

“Plants came quickly, on time, and in good condition.”

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Posted 4 years ago

“Super Great People there at Kio!! They ship your stuff with care and Super Fast Delivery. Got mine when I needed it in Great Condition!”

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Posted 4 years ago

“This company is great to work with and has great pricing. Check it out!”

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Posted 4 years ago

“Great customer service, fantastic price, speedy and safe delivery.”

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Posted 4 years ago

“Always great service and good selection of Koi supplies!”

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Posted 4 years ago

“Play It Koi is always my go to for pond supplies and koi fish. The owner is very friendly and a pond expert. I recommend Play It Koi to everyone.”

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Posted 4 years ago

“A great company Great service quick shipping I will buy from them again next spring”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 4,184 reviews