Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,551 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,551 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 21st July 2025

Colin R

Samer

Play It Koi 5 star review on 20th July 2025

Katrina

Play It Koi 5 star review on 19th July 2025

Deborah

764

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shipping was fast and the plants arrived full, green and healthy. Very pleased with the products.”

Helpful Report

Posted 1 year ago

“great service my aerator pump stopped working and Ben got a new one to me in two days. temperatures were in the high nineties. Thank you again Ben for taking care. my koi thank you for keeping them safe.”

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Posted 1 year ago

“Fast response to my changing request! Thanks for a great experience!”

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Posted 1 year ago

“The UV lights arrived safely. Poor instructions for use--both in packaging and on website. The lights FLOAT. How to get them to stay down on bottom of pond? The tiny-print paper inside says to put the light inside a filter??!! Never have seen a filter to fit that long bulb. For now, I slid them inside the holes in a cinder block. Not a great solution. Hope the lights do not kill my fish. Follow-up, 2 weeks in: These lights are fantastic! After my old UV lights died, my two fish ponds looked like pea soup. After only a couple days, the water began to clear. Now, 2 weeks in, it is crystal clear. I only have to change my filters every 4-5 days. These lights are not only much less expensive, they are far more effective than 2 other UV lights I've purchased. Even though they float, I would recommend them. I do hope play-it-koi will find a way to sell weights that might be installed at one end so the light stays under water.”

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Posted 1 year ago

“My koi love Nijilawa Growth Formula Premium.”

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Posted 1 year ago

“Everything thing arrived healthy and happy”

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Posted 1 year ago

“You have been do kind eith your time snd expertise.”

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Posted 1 year ago

“I received the pond potting soil in a timely fashion. It took almost a week to receive the plants and pots. The help and advice I received from Derek was superb. I just placed to Water Lilies and Water Hyacinth in the pond and followed the instructions that Derek emailed. All looks good so far.”

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Posted 1 year ago

“Fast shipping, and good quality.”

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Posted 1 year ago

“Plants arrived in good condition. Very healthy, larger than expected.”

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Posted 1 year ago

“Looking forward to the day I have a pond. The koi look amazing. Will continue to tide myself over with all the beautiful irises I've received. Great inventory, very well packed. Shipped in a timely manner, excellent customer service. Couldn't be happier.”

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Posted 1 year ago

“Order arrived quickly. Plants in good condition.”

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Posted 1 year ago

“You did exceedingly well!”

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Posted 1 year ago

“It has gone swimmingly well, we are very satisfied with the product, with the customer service and your shipping service.”

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Posted 1 year ago

“Well I'll tell ya like this. 1. I AM AN IDIOT! Also 1. PLAY IT KOI CARES ABOUT YOUR BUSINESS! I messed up 3 orders 13 different ways, and the fine folks helped me get my mess straight before quick could get ready. Big shout out to Kelly and Ben who contacted me on a SUNDAY! Yes on a SUNDAY! if that's not customer service then keep shopping at Suckmart with the rest of the sheep. Thanks again guys. You remind me how the world used to be. GREAT! ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Awsome. Plants were great. They already have the 1st new leaf.love them thanks Marie. Send catalog for next year.”

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Posted 1 year ago

“Very excited about another pond plant from you This will be my sixth plant from you & can’t wait to see it bloom ❤️”

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Posted 1 year ago

“Absolutely wonderful,all the plants are very healthy and growing fast just like my previous ones. Very pleased.”

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Posted 1 year ago

“I received my lotus lily bare root the other day and was very happy with their quality! I was very happy that I got two roots when I thought I was only ordering one! Very satisfied with my purchase and will make more in the future!”

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Posted 1 year ago

“Our plants looked great and came quickly. Would buy again.”

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Posted 1 year ago

Play It Koi is rated 4.9 based on 3,551 reviews