Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.83

3.8 Rating 2,629 Reviews

73 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,629 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“10 days after first visit of the boiler repair man, still without heating and hot water or working stove, and over £1,200 pounds in invoices from Plumbing Force (after initial assessment of £450) - all for boiler "repair", we had to go to another service provider. Terrible experience.”

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Posted 6 years ago

“Engineer don the pipe work wrong and the oven don't fit anymore then I had to pay agane to do it right”

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Posted 6 years ago

“In short they are cowboys”

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Posted 6 years ago

“Plumbingforce is unreliable and expensive ( we booked another company for £30 less). We wasted 2 mornings and an afternoon waiting in due to cancellation. One might be acceptable but not three. If an appointment is made with a customer then that customer should take priority especially after the second cancellation.”

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Posted 6 years ago

“Initial call was to unblock the toilet, plumber had informed us that we need to change the unit costing at least £1,000.00. We called our usual plumber he unblocked the toilet. I think this company creates jobs for themselves.”

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Posted 6 years ago

“You shouldn't be offering a nationwide 24 emergency service and book things in with times for same day attention when you don't have any engineers in the area - to offer to sort it out the following week is not an emergency response!! A waste of time for you and us”

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Posted 6 years ago

“Absolutely useless, was told plumber would come out within hours, received phone call from company hours later to cancel the job as no one available! Water pouring through my kitchen ceiling on the Saturday, was told next available date was Monday! Would not recommend & would never ever use this company. Emergency plumber... absolute joke, appalling customer care & they took bank details in advance to secure the booking-wanted to charge a fortune too. Disgraceful treatment from this company, steer well clear”

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Posted 6 years ago

“Did not turn up, said that they had called but hadn't. Do not use this company if you are in urgent need of a plumber”

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Posted 6 years ago

“The gas engineer who came to service the boiler found so many faults, though this Potterton boiler was installed by commercial gas company four years ago and I’d up and running without any problem . All we asked the engineer was to service the boiler. BD is due the certificate for insurance purposes , He did not do any works and quoted £2000 of extra worjs required . This guy was after extra business and money making . Please do not use this company , complete waste of tone and money .They charged us £150 plus cat just for visit and did not do any works.”

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Posted 6 years ago

“Not happy at all and charges are astronomical”

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Posted 6 years ago

“They gave me an appointment between 9-12 they didn’t turn up so I called them and told me it will be rescheduled from 1-5pm already 3pm I called them if they’re still coming and told me they can’t and reschedule me some other day. I actually have an appointment on that day for our garden shed we didn’t go because I want the shower to be done but if they could have told me earlier that they won’t turn up we wasted the whole day waiting for them to turn up. Very unprofessional. I’m very disappointed and unhappy, I didn’t rebook I cancelled instead.”

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Posted 6 years ago

“I booked them for a 4 hour slot and repeatedly tried to get an update on when the plumber would arrive. Finally at the end of the 4 hours they called to say they weren’t coming! Terrible.”

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Posted 6 years ago

“They gave me a four hour window of when they would arrive. 3 hours and 50 minutes into that they contacted me to say the engineer now couldn’t come. Not annoying at all!”

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Posted 6 years ago

“Sadly didn’t actually make it to the job we’d called about as an emergency on Friday. We were quoted Monday PM. Just not acceptable if you can smell gas.”

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Posted 6 years ago

“Well not happy as British Gas said was a sensor and fixed your man said would cost 700 hundred plus but no where near that very disappointed”

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Posted 6 years ago

“Emergency Appointment was booked for Friday between 3 and 6. Around 5 was called to say that the plumber wasn't available and it would be Monday !! Cancelled with Plumbingforce as it was an Emergency and got a local plumber to come Saturday morning.”

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Posted 6 years ago

“Very disappointed. Advertised as 1 to 3 hours attendance. Saturday was fully booked so I had to wait till Monday morning. Got a call to make a later appointment. I called back and was told no garrantee that they was able to turn up that day. Not happy they took card details before job done. Charged me 118 pounds for first hour. Ended paying 45 pounds and job done in 2 hours after call. Will not use them.”

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Posted 6 years ago

“I have a dripping tap in the kitchen. The most standard of all taps, the fully fitted kitchen done by the builders in a house built 2 years ago. Nothing fancy, just a regular water tap in the kitchen sink. I called plumbingforce for this, they took GBP 96 (79.99 + VAT) upfront from my card, said it is a minimum charge for 1 hour of work. The service man arrived, said he doesn't have a necessary part on him, but can offer to try to fit a different one that he has. I think I should have become suspicious at this point but I said yes why not. Basically he "tried to fit another part", said "NO, it didn't fit", and left with a bill for his work and a bill for the detail. IN the END: I still have a dripping water tap, and the company says I have to pay again at the same rate if I want the engineer to come again! THIS IS A TOTAL SCAM I am charged ~100 pounds to learn that the guy doesn't have a correct part! WHAT?! These guys are beyond the level of trickery I expected”

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Posted 7 years ago

“Completely unreliable and unprofessional. Don't keep appointments and generally extremely inefficient. Finally cancelled - would not consider using them under ANY circumstances”

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Posted 7 years ago

“Dreadful service. We waited in for 8 hours in total with booked time slots, and no plumber showed up during this time. When we called the office we kept being given new time slots with no apology. Cancelled their services and they didn't seem bothered.”

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Posted 7 years ago

Plumbingforce is rated 3.8 based on 2,629 reviews