Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.80

3.8 Rating 2,374 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,374 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Engineer don the pipe work wrong and the oven don't fit anymore then I had to pay agane to do it right”

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Posted 5 years ago

“In short they are cowboys”

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Posted 5 years ago

“Plumbingforce is unreliable and expensive ( we booked another company for £30 less). We wasted 2 mornings and an afternoon waiting in due to cancellation. One might be acceptable but not three. If an appointment is made with a customer then that customer should take priority especially after the second cancellation.”

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Posted 5 years ago

“Initial call was to unblock the toilet, plumber had informed us that we need to change the unit costing at least £1,000.00. We called our usual plumber he unblocked the toilet. I think this company creates jobs for themselves.”

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Posted 5 years ago

“You shouldn't be offering a nationwide 24 emergency service and book things in with times for same day attention when you don't have any engineers in the area - to offer to sort it out the following week is not an emergency response!! A waste of time for you and us”

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Posted 5 years ago

“Absolutely useless, was told plumber would come out within hours, received phone call from company hours later to cancel the job as no one available! Water pouring through my kitchen ceiling on the Saturday, was told next available date was Monday! Would not recommend & would never ever use this company. Emergency plumber... absolute joke, appalling customer care & they took bank details in advance to secure the booking-wanted to charge a fortune too. Disgraceful treatment from this company, steer well clear”

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Posted 5 years ago

“Did not turn up, said that they had called but hadn't. Do not use this company if you are in urgent need of a plumber”

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Posted 5 years ago

“The gas engineer who came to service the boiler found so many faults, though this Potterton boiler was installed by commercial gas company four years ago and I’d up and running without any problem . All we asked the engineer was to service the boiler. BD is due the certificate for insurance purposes , He did not do any works and quoted £2000 of extra worjs required . This guy was after extra business and money making . Please do not use this company , complete waste of tone and money .They charged us £150 plus cat just for visit and did not do any works.”

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Posted 5 years ago

“Not happy at all and charges are astronomical”

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Posted 5 years ago

“They gave me an appointment between 9-12 they didn’t turn up so I called them and told me it will be rescheduled from 1-5pm already 3pm I called them if they’re still coming and told me they can’t and reschedule me some other day. I actually have an appointment on that day for our garden shed we didn’t go because I want the shower to be done but if they could have told me earlier that they won’t turn up we wasted the whole day waiting for them to turn up. Very unprofessional. I’m very disappointed and unhappy, I didn’t rebook I cancelled instead.”

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Posted 5 years ago

“I booked them for a 4 hour slot and repeatedly tried to get an update on when the plumber would arrive. Finally at the end of the 4 hours they called to say they weren’t coming! Terrible.”

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Posted 5 years ago

“They gave me a four hour window of when they would arrive. 3 hours and 50 minutes into that they contacted me to say the engineer now couldn’t come. Not annoying at all!”

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Posted 5 years ago

“Sadly didn’t actually make it to the job we’d called about as an emergency on Friday. We were quoted Monday PM. Just not acceptable if you can smell gas.”

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Posted 5 years ago

“Well not happy as British Gas said was a sensor and fixed your man said would cost 700 hundred plus but no where near that very disappointed”

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Posted 5 years ago

“Emergency Appointment was booked for Friday between 3 and 6. Around 5 was called to say that the plumber wasn't available and it would be Monday !! Cancelled with Plumbingforce as it was an Emergency and got a local plumber to come Saturday morning.”

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Posted 5 years ago

“Very disappointed. Advertised as 1 to 3 hours attendance. Saturday was fully booked so I had to wait till Monday morning. Got a call to make a later appointment. I called back and was told no garrantee that they was able to turn up that day. Not happy they took card details before job done. Charged me 118 pounds for first hour. Ended paying 45 pounds and job done in 2 hours after call. Will not use them.”

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Posted 5 years ago

“Completely unreliable and unprofessional. Don't keep appointments and generally extremely inefficient. Finally cancelled - would not consider using them under ANY circumstances”

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Posted 5 years ago

“Dreadful service. We waited in for 8 hours in total with booked time slots, and no plumber showed up during this time. When we called the office we kept being given new time slots with no apology. Cancelled their services and they didn't seem bothered.”

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Posted 5 years ago

“I had very very very bad experience with Plumbing Force entire team. The Plumber called Daniel came and gave the quotation to replace three toilets and hot water boosting pump in my home for GBP 1105. the front office said when booking plumber, they will charge only half of the amount and rest will be charged based on work. But They charged 1105 on my card on first day itself. Daniel fixed three toilets and gave the invoice for 1057. and as he said he will come another day to fix the pump. the first day itself, two of the toilets started leaking and they are not screwed to the floor, so they started moving.. 2nd day he came and he fixed the leakage in the toilet and fixed booster pump (Without testing for hot water) and left in between the work for lunch and said he will come back in an hour. he never came back. we suffered without hotwater in the house with two little kids for three days. I almost did a fighting with front office to get him back to remove the pump from the house as it is not serving the purpose. he has taken the pump back and said they will refun the cost. this happend in Mid june. they keep on charging my card with out asking me, they chnarged three times for around 600£, not sure for what they did. If i call front office, they are saying to send details to after sales through email. I keep on sending the mails, but there is no response. there is a manager in after sales team called Michelle talks very badly. I had very bad experience with entire team, please don't use their services. Daniel said they will collect the waste from the house as well, he kept all the removed toilets in front of the house, it was there for 2 weeks, when i called front office, they said they don't have any service like that. Then i have booked skip and removed all the waste. they don't have any health and safety measures. he made my house as mess. we have served him with Nice Tea, but he did very bad to my house. and the response from front office also very very bad. Thanks”

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Posted 5 years ago

“This company is a rip-off company that gets customers to pay for not doing their job. I called one of Plumbingforce engineers to replace my shower, the guy spent 30 minuets without doing the job and left a receipt for me to pay for nothing done. How fair is this and please those out there take note , trust these company at your own risk. He actually enter the wrong time as well , please can someone tell me if they can pay for no job done. I am very disappointed at this and would never recommend such a company rip-off to anyone and their customer services very very poor.”

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Posted 5 years ago

Plumbingforce is rated 3.8 based on 2,374 reviews