Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,135 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,135 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

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“My nine year old Cockapoo has always been fed a raw diet but on recommendation from a family member we tried Poppy’s Picnic. The quality of the meat is far superior, the range is good and the ordering and delivery process is quick and easy. Very happy new customer!”

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Posted 2 months ago

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Hello Judith Thank you for your fantastic review. We're pleased to hear that you are happy with our food and quality. We truly appreciate your family members recommendation too. Much Kindness Debs and Poppy

Posted 2 months ago

“Ordered over 12 days ago and still not had my delivery. Reported this to company and was told to wait a further 3 days and if nothing then get back to them. No tracking information provided, so I can't even check with royal mail.”

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Posted 2 months ago

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Hello Jacqueline Thank you for your order of Super Sprinkles. Our Super Sprinkles are dispatched via Royal Mail and some areas are experiencing longer delays. It's understandable why you feel disappointed. I have sent you an email. Much Kindness Debs and Poppy

Posted 2 months ago

“My dog loves the lamb flavour and it's really helped his tummy”

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Posted 2 months ago

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Hello Thank you for this wonderful 5-star review. We are delighted to see that your dog is loving our lamb and it's helped his tummy too. Much Kindness Debs and Poppy

Posted 2 months ago

“Easy to order and prompt delivery plus Murray loves it!”

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Posted 2 months ago

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Hello Nick & Murray Thank you so much for this wonderful 5-star review. We are delighted to see that you found our ordering and service prompt. We hope that Murray continues to enjoy our food. Much Kindness Debs and Poppy

Posted 2 months ago

“Have a very very fussy cockapoo who seems to love the boneless cookable minces and boneless power balls,empty bowl every time so far. Delivery is very good”

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Posted 2 months ago

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Hello Shannon Thank you for the wonderful feedback and 5-stars. It's fantastic to hear that your fussy cockapoo is loving our boneless cookable range. We love to hear about empty bowls. Thanks for choosing Poppy's Picnic. Much Kindness Debs and Poppy

Posted 2 months ago

“I can see that this food is excellent, but my puppy seems to be picky - she likes everything sometimes and not others. It’s the same with every food. I try her with it raw sometimes, but mostly she prefers it cooked. I’m trying again with a second order, fingers crossed. Delivery was impressively fast.”

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Posted 2 months ago

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Hello Carole Thank you for fantastic review and 5-stars. It's wonderful to see that your puppy is enjoying our food. The cookable option is great for fussy and picky eaters - all FEDIAF balanced , natural and complete. Do let us know if we can help with anything. Good luck with your second order too. Much Kindness Debs and Poppy

Posted 2 months ago

“All three of my dogs enjoy every flavor of Poppy's Picnic that they have tried (which is nearly all the adult offerings). They have silky coats and plenty of energy, and seem to be thriving on these meals. Every package has been uniformly sized and top quality.”

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Posted 2 months ago

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Hello Thank you for your wonderful feedback and 5-stars. We are delighted to see that your dogs are loving Poppy's Picnic. It's fantastic to hear that they are thriving on our food - the boost in energy and shiny coats is from all the natural and fresh ingredients. Much Kindness Debs and Poppy

Posted 2 months ago

“Lovely quality, superb range. Our mini schnauzer Tilly Scrumptious absolutely adores her Poppy’s Picnic raw food 👍”

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Posted 3 months ago

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Hello Helan & Tilly Thank you for your thoughtful feedback and amazing 5-stars . It's fantastic to hear that Tilly Scrumptious is loving her Poppy's picnic. Wishing you and Tilly continued health and happiness. Much Kindness Debs and Poppy

Posted 3 months ago

“I've been searching for a raw food which doesn't make my dog vomit as most seem to. This food feels like you're giving great quality food and does the trick!”

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Posted 3 months ago

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Hi Dena Thank you for your lovely feedback. We're delighted to see that you have finally food suitable for your dog. We love that your dog is no longer vomiting. Thank you for trusting Poppy's Picnic. It means so much to us to know we're making a difference on your dogs health. Much Kindness Debs and Poppy

Posted 3 months ago

“Happy with the product. My mini schnauzer likes it too! Easy to defrost and portion for each meal, and competitively priced. Also a good range of flavours to choose from.”

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Posted 3 months ago

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Hi Angela Thank you for your wonderful feedback and these amazing 5-stars. We are delighted to see that your Mini Schnauzer is loving our food and that you are pleased with our flavours too. Thank you for trusting us with your Mini Schnauzers nutrition. Much Kindness Debs and Poppy

Posted 3 months ago

“Vinnie had always been fussy when it came to eating and always needed encouragement to eat what we gave him. He needs no coaxing with Poppy's and woofs it down in record time. All flavours he has had so far have gone down very favourable. Thanks Poppy”

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Posted 3 months ago

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Hi Alan Thank you for your fantastic feedback. We're so pleased to hear that Vinnie is thriving on Poppy's Picnic. It's great to know that the food has made such a difference in Vinnie's eating habits. We completely agree , our food does have so many benefit's. Thank you for the 5-stars too. Much Kindness Debs and Poppy

Posted 3 months ago

“My girls loved Poppy's Picnic. One likes it raw, the other cookef. Will be buying it again.”

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Posted 3 months ago

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Good Morning Peter Thank you for sharing your wonderful experience and awarding us 5-stars. We are delighted to see that your transitioning to Poppy's Picnic was smooth and straightforward. It's great too , to see that , one of your girls is enjoying our cookable range. Much Kindness Debs and Poppy

Posted 3 months ago

“My cats are very happy with this brand, even my Main Coon who is a fussy eater. I personally, like the idea of meatballs which makes it a lot easier to serve the food. There were never any issues with deliveries, always prompt and timely.”

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Posted 3 months ago

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Hi Roxanna Thank you for this wonderful 5-star review. We're so glad to hear that your cats are enjoying our food. It's lovely to see that you are happy with the delivery service too. Thank you for choosing Poppys Picnic. Much Kindness Debs and Poppy

Posted 3 months ago

“Always clean dishes puppy love the venison best arrived on time well package so no damaged trays all still frozen and you collect extra points when sending box and inners back”

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Posted 3 months ago

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Hi Clare Thank you for sharing your experience with Poppy's Picnic. We love the 5-stars too. We're glad to hear that your puppy is loving our food and that their favourite is venison. It's great to know that you are pleased with our Paw Points scheme too. Much Kindness Debs and Poppy

Posted 3 months ago

“This is a big change for Arnie my cockapoo as he's only ever eaten kibble. To say he LOVES Poppys Picnic is an understatement... we have him jumping and dancing for joy at each meal time. Would highly recommend and so happy we made the switch.”

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Posted 3 months ago

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Hi Sarah & Arnie 5-stars, we are so chuffed! Thank you for sharing your experience with Poppy's Picnic and sharing this wonderful pic. It sounds like Arnie has found his forever food... We are so pleased for you both and glad he get's excited at meal times. Arnie's approval means the world to us. Much Kindness Debs and Poppy

Posted 3 months ago

“Doggy loves poppy's picnic, very good service .”

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Posted 3 months ago

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Hello Trudi Thank you for this fantastic 5-star review. It's wonderful to hear that your doggy is loving Poppy's Picnic. We are so pleased that you value our service too. Much kindness Debs and Poppy

Posted 3 months ago

“Our dogs love Poppy’s Picnic food. It’s excellent quality.”

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Posted 3 months ago

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Hello Thank you for you amazing review and awarding us 5-stars. It's wonderful to know that your dogs are loving our food and you are pleased with the quality. Much Kindness Debs and Poppy

Posted 3 months ago

“We got a puppy 2mths ago. Thanks to the wonderful breeder, we've given him Poppys Picnic food. Both him and our 14yr old dog are thriving on it. I can't see us changing this amazing food.”

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Posted 3 months ago

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Hi Ceri Thank you for this amazing 5-star review. We are delighted to hear that the wonderful breeder recommended Poppy's Picnic to you. It's great to know that both your pup and your 14 year old dog are loving our food. Supporting your dog’s health and happiness is what we’re all about. If you ever have any questions or need assistance, don’t hesitate to reach out. Much Kindness Debs and Poppy

Posted 3 months ago

“The company are very efficient at answering any questions and sending out orders. I would prefer to have a choice of single protein power balls as my little dog has a very sensitive system.”

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Posted 3 months ago

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Hi Jane Thank you for your thoughtful 5-star review. We're so glad that you are pleased with our service and communication. We are always working on a number of new products, in response to customer demand, including new proteins. We will announce them to our customers as and when they become available. Much Kindness Debs and Poppy

Posted 3 months ago

“My Welsh Terrier loves the beef and lamb raw food especailly as he cannot have chicken, easts every morsel! I have had a couoe of occasi9ons to contact them and the response and customer service cannot ber faulted.”

Poppy's Picnic 5 star review on 9th January 2025

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Posted 3 months ago

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Good Morning Jacqueline Thank you for such a lovely review. 5-stars WOW! We love the pic of your Welsh Terrier - he is so handsome... It's wonderful to know that he is enjoying his beef and lamb. We’re so pleased you value the quality of the food and service. It’s great to know the advice has been helpful for you. Much Kindness Debs and Poppy

Posted 3 months ago

Poppy's Picnic is rated 4.9 based on 2,135 reviews