Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,507 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,507 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from start to finish”

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Posted 2 years ago

“Ordered OX thermal Grip Gloves size 9 large. Fit came up smaller than previous order with another company. Appear to not be of the same quality which is disappointing.”

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Posted 2 years ago

“The product that I ordered was of good quality, supplied at a very competitive price and delivered swiftly”

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Posted 2 years ago

“Great prompt service”

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Posted 2 years ago

“First rate service”

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Posted 2 years ago

“Post spikes were of good quality and prompt delivery”

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Posted 2 years ago

“Product has not arrived yet”

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Posted 2 years ago

“Very good quick delivery. Excellent all round service.”

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Posted 2 years ago

“Really good place to buy stuff from, good quality, reasonably priced,👌👍”

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Posted 2 years ago

“Still waiting for my items I ordered from you.”

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Posted 2 years ago

“Orderd&delivery,as expected”

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Posted 2 years ago

“Great price and service. Excellent”

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Posted 2 years ago

“Arrived quickly, good quality clamps, perfect for the job.”

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Posted 2 years ago

“First time purchase from Power Tools Direct certainly won't be the last. Varst stock and prompt delivery.”

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Posted 2 years ago

“great service. issue with courier finding address and we were contacted straight away by power tools trying to assist with delivery. really good customer service”

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Posted 2 years ago

“Products arrived early and as ordered. Very Happy”

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Posted 2 years ago

“Great service at a great price.”

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Posted 2 years ago

“The door lock was as described and delivered on time.”

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Posted 2 years ago

“Very poor customer service - paid over £80 to have my item delivered within 2 days and 9 days later I still do not have my item. I have asked for a refund of the express delivery charges but this has been declined. Express delivery is misleading and I have paid for a service I have not received”

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Posted 2 years ago

“Good communication and. Excellent service”

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Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,507 reviews