Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,738 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,738 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good comms and delivered on time. Thanks”

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Posted 4 years ago

“Ordered an item for my wife’s birthday, waited 7 days for it, still didn’t arrive. Emailed you, only to be told that the item was out of stock, even though it was shown as in stock on the website. Bad communication.”

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Posted 4 years ago

“Placed order and received it in couple of days no fuss.”

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Posted 4 years ago

“Good service and good price”

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Posted 4 years ago

“Competively priced and efficience service.”

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Posted 4 years ago

“Quick to order and quick to receive”

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Posted 4 years ago

“I ordered a number of hand tools from power tools direct, fast delivery and great prices. I would defiantly recommend.”

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Posted 4 years ago

“Very quick delivery and tools seem excellent”

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Posted 4 years ago

“Glad you had the products I required. Fast delivery also.”

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Posted 4 years ago

“Good price and delivered on time”

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Posted 4 years ago

“Excellent service. First time purchase. Would definitely use again. Product well packaged and prompt delivery.”

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Posted 4 years ago

“One of 2 companies we use highly recommended . Find it pay it they deliver that easy so get ordering from these guys folks.”

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Posted 4 years ago

“Would of been 0 if it was an option. I ordered a product power tools direct cancelled the order because it was out of stock but did not inform me. I will not be using power tools direct again”

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Posted 4 years ago

“Quick delivery”

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Posted 4 years ago

“Good product and good price , have yet to use it. Although dispatched quickly it took eight days to arrive due to courier delay”

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Posted 4 years ago

“Good product at a good price.”

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Posted 4 years ago

“Excellent service! Greetings!”

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Posted 4 years ago

“You need to sort out your delivery schedules. The "express" service advertises 2 - 3 days, and costs extra money, but it took closer to a week.”

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Posted 4 years ago

“Excellent price. Delivery time good.”

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Posted 4 years ago

“Great service great tools”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 13,738 reviews