Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,317 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,317 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having ordered and then read reviews, I was a bit worried that the two separate orders would not arrive on time for Christmas - or at all! The opposite was the case - both arrived by different couriers within the time Power Tools stated. Thank you.”

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Posted 4 years ago

“I have NOT received my goods yet .DHL said that they would deliver on Wednesday 22 Dec but still not arrived .That is why the score is low . Change your delivery method to give a better service”

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Posted 4 years ago

“Excellent service. Delivery of order in three days!”

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Posted 4 years ago

“Very fast delivery, great service”

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Posted 4 years ago

“Product as described, online ordering very easy and delivered very quickly”

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Posted 4 years ago

“instant despatch. Goods arrived in well packed perfect condition. Full marks!”

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Posted 4 years ago

“Great shopping experience. Super quick delivery”

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Posted 4 years ago

“Item was delayed due to supply issues but I received updates on progress. Eventually it arrived earlier than expected by update, perfect condition, started first touch of the button. What's not to like?”

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Posted 4 years ago

“I recently purchased a Clarke portable garage. The product is excellent as was the service. Good communication and fast delivery. I certainly would use this service again should the need arise.”

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Posted 4 years ago

“Website is great, order was well packaged and arrived promptly. Only problem was, it was a Christmas present. So only opened today. Only to find one item had been substituted or incorrectly picked. So ended up with the incorrect item. Which happens to be cheaper than the one I ordered. Have sent an email to customer services. So hopefully this can be resolved shortly.”

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Posted 4 years ago

“Good product. Good price.”

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Posted 4 years ago

“very prompt arrived 2 days earlier than estimate”

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Posted 4 years ago

“Ordered as a Xmas gift paying for 2-3 days express parcel delivery. Goods still not here, no communication regarding delivery and business closed until January 5th so a disappointed customer”

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Posted 4 years ago

“Good bit of kit, delivered on time.”

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Posted 4 years ago

“item faulty, send 5 emails no reply to them, Very poor. Reported to paypal, had 1 reply which i have replied with no answet”

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Posted 4 years ago

“Website good, prices good, delivery prompt, quality good. Recommended.”

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Posted 4 years ago

“Prompt service, well packed.”

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Posted 4 years ago

“Fast delivery considering the time of the year. Would recommend.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Paid express delivery 2 3days took not good enough”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 14,317 reviews