Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,317 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,317 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item I purchased arrived on the due date and is working well”

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Posted 4 years ago

“Good customer service and advice.”

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Posted 4 years ago

“Overall I’m happy however some parts lack quality. For example the bracket the motor sit on already has a failed weld. This was found whilst aligning the pulleys, I’m not happy about this as I am a mechanical technician and work on industrial sized equipment.”

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Posted 4 years ago

“App Easy to use , prompt & efficient service & delivery”

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Posted 4 years ago

“Ordered 2 items on 22/12/21, 1 item was the last one in stock, paid for 2-3 day delivery, half expecting delivery between Christmas and new year due to time of order and I have not received any of my items. I have not been contacted in any way, I have even sent an email asking for an update and I have had no reply.”

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Posted 4 years ago

“Order came sooner than anticipated and well packaged”

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Posted 4 years ago

“Easy ordering item came as expected ,quality good very competitive price”

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Posted 4 years ago

“We ordered a stand for a log splitter, it arrived within the specified timescale and was absolutely spot on!”

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Posted 4 years ago

“Ordered what was shown as stock items and express delivery. Its now almost two weeks ago and still no sign of items.”

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Posted 4 years ago

“Easy website, competitive price and fast delivery.”

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Posted 4 years ago

“Not kept informed and no emails recieved”

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Posted 4 years ago

“Easy to order, delivered promptly and items is exactly what i wanted.”

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Posted 4 years ago

“Excellent service and excellent product. Does exactly as it states.”

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Posted 4 years ago

“Brushes as expected, quick service delivery quick, satisfied customer”

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Posted 4 years ago

“Easy to order, quick response and speedy delivery. I will definitely se them again in the future.”

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Posted 4 years ago

“Top branded tools always available at competitive prices”

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Posted 4 years ago

“Excellent. axle stands were in stock and they were delivered very quickly.”

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Posted 4 years ago

“Good spade, delivery ok, price reasonable”

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Posted 4 years ago

“Excellent screw driver set, arrived in time for Christmas”

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Posted 4 years ago

“No issue with both the quality and price of the long handled garden trowel and forkI purchased. The disappointment was in the quality of the packaging which was basically a bin liner with tape round it resulting in the blade of the trowel sticking out of the end. Fortunately it wasn’t damaged”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 14,317 reviews