Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,513 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“had a problem and it was sorted.. no issues at all”

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Posted 4 years ago

“good item and service, thanks”

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Posted 4 years ago

“My first purchase from Power Tools Direct but easy to order, good products and I was kept updated as to the status of my order, I will definitely be back!”

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Posted 4 years ago

“Really recommend, good service”

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Posted 4 years ago

“Competitive prices and fast delivery very happy customer”

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Posted 4 years ago

“Recently ordered Clarkes wood burner, great price and good service. Expect deliveries to be delayed due to current climate, overall very happy and will use their services again.”

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Posted 4 years ago

“Product competitively priced and delivered as predicted. Would recommend them.”

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Posted 4 years ago

“Slight problem with a lost-in-transit item but it was swiftly remedied by Power Tools. Good quality goods at good prices. Will certainly use PTD again. Thanks.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Quick delivery, good price”

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Posted 4 years ago

“No answer to my 2 Emails about order not received which I paid extra for quick delivery, Tried to call via phone number but saying not taking calls saying everyone is working from home, luckily enough I paid via PayPal so going request a refund, terrible company don't deal with.......”

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Posted 4 years ago

“Excellent service my order arrived on time and packed very well”

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Posted 4 years ago

“Very pleased with product and delivery”

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Posted 4 years ago

“Service was great item received promptly”

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Posted 4 years ago

“Excellant,”

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Posted 4 years ago

“hi i bought these for our plastering tutor in our collage and he thing,s these are great, so in time i will deal with power tools again cheers lee”

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Posted 4 years ago

“Briliant company and great prices delivery was great and on time”

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Posted 4 years ago

“All as discribed,prompt service.ta”

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Posted 4 years ago

“it came quick and is what I wanted”

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Posted 4 years ago

“Great service but had to send the products back because they were the wrong colour”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,513 reviews