Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,318 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,318 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't fault them! Order came early and was spot on!”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“good price, good service and quick delivery”

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Posted 4 years ago

“Arrived promptly. Functional, looks good and just what we needed.”

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Posted 4 years ago

“very quick with the delivery and i like the layout on the web site.”

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Posted 4 years ago

“Poor communication, when stated 3-5 days delivery, when quizzed it was the usual 3-5 working days :( Had to chase the order.”

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Posted 4 years ago

“Dear sir, My name is Karen Danks , I just recently bought from you a 6"bench grinder and polisher . I have complained to you that the machine arrived in a broken state . The grommet that wholes the electric cable was smashed , If you can send a new one to me I will fix it . Kind Regards , Karen Danks.”

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Posted 4 years ago

“Excellent thank you very much almaxxxxxxxxxxx”

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Posted 4 years ago

“Goods ordered , delivered within 24 hrs, no damage, well packed,and as per order Great service, highly recommended Many thanks”

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Posted 4 years ago

“Great products at good prices but I didn't get delivery when specified and I had to chase to find out what was happening. I think if you cant meet the delivery date that you should be in touch with the customer”

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Posted 4 years ago

“Nice and easy to order quick delivery thank”

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Posted 4 years ago

“Fast efficient and reasonably priced”

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Posted 4 years ago

“Item (Ronseal Interior wax) ordered said 2-3 days delivery on website. After a week I sent an e-mail to be told that it would ship that day. Still no delivery half a week later. it's now been 11 days and still nothing.”

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Posted 4 years ago

“Very efficient service”

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Posted 4 years ago

“1st class service I received the motor within 2 days . I haven’t set it up yet but it seems to be very well made thanks again for an efficient service”

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Posted 4 years ago

“Still waiting for my stuff placed order on 10th Jan on 2-3 day delivery still waiting for some off my stuff so probably best I don’t leave a review”

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Posted 4 years ago

“Good competitive price. Initially when ordered received no confirmation.Had to email and received a very quick reply explaining they had a problem with their confirmation system. Received a confirmatory email soon after the reply. Then heard nothing for about 3 working days when received an email telling me goods were despatched. They arrived two days later. At present if you have a query have to email them as a phone message directs you to contact them that way, however they answered my email quickly.”

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Posted 4 years ago

“Could not speak to anyone on the phone to give card number”

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Posted 4 years ago

“A good range of the equipment I required. However, having paid for express (3 day) delivery the items took almost 2 weeks to arrive. It was very difficult to get any update on progress.”

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Posted 4 years ago

“Fantastic item at a very competitve price, and the item arrived ahead of the expecteddelivery date!”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 14,318 reviews