Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.55

4.6 Rating 13,649 Reviews

93 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,649 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service - helped rectify an ordering mistake that I made quickly and without fuss.”

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Posted 4 years ago

“Great item at great price, said 2-3 day delivery but arrived next day so cannot complaint.”

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Posted 4 years ago

“Fast delivery, good price”

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Posted 4 years ago

“Every choice of colour of plastikote Enamel Paint available, and cheaper than in the shops. Very happy with delivery time too.”

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Posted 4 years ago

“Grinder wheel delivered with chip,problem still unresolved.asked for replacement.”

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Posted 4 years ago

“Incorrect number of items supplied. Some damaged, all poorly presented. Badly packaged too which didn't help.”

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Posted 4 years ago

“I ordered a box of weed killer bottles. Good value and a prompt efficient service. I will certainly use Power Tools Direct again.”

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Posted 4 years ago

“Ordered my galvanised gate hook easily online and received it in post exactly as promised. The product looks good, now fitted, and does what was expected. Great service thanks”

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Posted 4 years ago

“Exactly what I wanted delivered quickly”

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Posted 4 years ago

“Great product, quick delivery.”

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Posted 4 years ago

“Items delivered on time”

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Posted 4 years ago

“Good product. TERRIBLE Dispatch and Delivery service”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“arrived on time”

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Posted 4 years ago

“Very good services and well priced”

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Posted 4 years ago

“Goods received promptly, no problems, very satisfied”

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Posted 4 years ago

“good product at affordable price . however I paid additional £6.95 for express delivery and it didn't arrive for over a week, had to email them to find out where my order is”

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Posted 4 years ago

“Power Tools Direct offered me the best price on the tool I required and the delivery was quick and efficient, allowing me to start my project on time. I’m very happy.”

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Posted 4 years ago

“have not received all my order - no idea or explanation why . No contact from the company . No delivery note in the parcel and it took an age to arrive. Rubbish. Seriously - A bunch of Monkeys could do better than this.”

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Posted 4 years ago

“Items arrived in top class conditions I’ll be dealing with these guys again no problem”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,649 reviews