Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,513 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to order and fast delivery. Sent the wrong item and then couldnt get the replacement to me in time for what i needed. Apart from that the servide and refund was professionally handled and very fast. Great service apart form sending the right thing, but dont let that put you off - im sure it was a mistake.”

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Posted 4 years ago

“Very quick service”

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Posted 4 years ago

“Brilliant customer service from start to finish, notifications throughout the delivery process, definitely will recommend and definitely will use again 👍”

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Posted 4 years ago

“Good company”

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Posted 4 years ago

“Slow delivery”

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Posted 4 years ago

“Great service Thank you”

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Posted 4 years ago

“Your service was good. Your delivery service was asked to drop the package at the rear of our house ( because we were away for a few days) - it was on the front door mat. I was not happy with that”

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Posted 4 years ago

“Efficient service.. well packaged and on time.”

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Posted 4 years ago

“My order was cancelled without notification, presumably due to stock levels.”

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Posted 4 years ago

“Excellent service and delivery , tools are well priced.”

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Posted 4 years ago

“Good price. Excellent product. Speedy delivery. Thank you.”

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Posted 4 years ago

“I have ordered a 16in permaflex trowel it sates on the website that it’s 16in on my email it states that it is 16in it has arrived in a 16in box but the trowel is only 11in and also has a sticker on the handle stating it’s 16 either someone really needs help or their just having me on wtf is wrong with some people”

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Posted 4 years ago

“Great product at a very good price, delivered without incident! Have ordered a few times and always been happy with the service!”

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Posted 4 years ago

“Excellent communication and delivery”

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Posted 4 years ago

“The prices are great and my order arrived in good time.”

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Posted 4 years ago

“Excellent service.Would use them again”

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Posted 4 years ago

“Excellent web site, good price, fast delivery, great products, will definitely order from them again and will tell all my friends.”

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Posted 4 years ago

“Delivered on time. Goods as ordered, no issues”

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Posted 4 years ago

“Didn’t communicate why you Cancelled my order. I suppose it was because You didn’t have stock. You should not have taken the order and my money.”

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Posted 4 years ago

“Well packaged, fast deleivery”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,513 reviews