Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,317 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,317 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, will definitely purchase from again”

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Posted 4 years ago

“Items were in stock, paid my money and sit back and wait for notification of delivery in 5-7 days. Day 9 email company to find they have not been dispatched and look on the website again to see they dont have the stock. Save your time and money. Go somewhere else”

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Posted 4 years ago

“Accurate and efficient service. No complaints. Goods arrived in good condition”

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Posted 4 years ago

“Goods delivered promptly and as expected. Not used yet but as its not an own brand could have bought from other suppliers. Good price.”

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Posted 4 years ago

“Excellent service, products arrived earlier than expected.”

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Posted 4 years ago

“very good”

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Posted 4 years ago

“Delivery was awful, I paid £6 for delivery it should of been delivered by 2 to 3 day I waited 8 days.”

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Posted 4 years ago

“Customer service was shocking . delivery of my item was estimated at 2/3 days and I paid for express delivery.Took 6 days to come and when I asked for at least the delivery fee to be refunded was told sorry we don't refund for delivery delay issues . Not good ,what's £5.95 to a company like this ,would have been the least they could have done to apologise for me losing a day's work waiting for the item I ordered . Won't ever use them again”

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Posted 4 years ago

“Simple to check if item required is available and in stock. Price and quote number sent by email. Had to ring to place the order. Delivered next day. Worked ot well!”

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Posted 4 years ago

“Ordered a battery charger. Great price, delivered when said they would. Spot on.”

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Posted 4 years ago

“Unfortunately I am old school and I like to speak to someone on the phone when I have a problem not by email otherwise your service would be excellent Dave Taylor Beeston Concrete Garages Ltd”

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Posted 4 years ago

“Slight delay to order but was upgraded to next day delivery👍 Goods as described good service”

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Posted 4 years ago

“Superb service and product will have no issues using them again”

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Posted 4 years ago

“Good Price, good delivery service. I was nervous after reading some of the reviews where people had challenges particularly with delivery but for me no issues. In fact, it even came one working day quicker than predicted.”

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Posted 4 years ago

“as ordered happy with service”

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Posted 4 years ago

“Price very good and quick delivery”

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Posted 4 years ago

“Excellent. Delivered on time. Thanks.”

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Posted 4 years ago

“Ordered my items and was never told that it was out of stock 4 weeks later”

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Posted 4 years ago

“There was a small confusion re the delivery as order was stating completed, but had not at that time received item, it arrived 2 days later. The item arrived in a jiffy bag &whilst the postman was attempting to post it through the letter box he stabbed his finger, causing it to bleed, due to part of the item having a fold away pointed part which was not secure in transport, this needs to be addressed.”

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Posted 4 years ago

“Great seler 100% positive feedback.”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 14,317 reviews