Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,317 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,317 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery. Good product”

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Posted 4 years ago

“Very good price very quick to dispatch would use them again”

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Posted 4 years ago

“Everything good but did not get the 10 year garentee . Can you help thanks”

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Posted 4 years ago

“Good value, communication and prompt delivery. Many thanks.”

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Posted 4 years ago

“Great service tools arrived on time, were as described and well packaged. What more can you ask for. I will definitely be using this company again in the future.”

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Posted 4 years ago

“Set and met expectations. Product exactly as described, including weight and dimensions. Delivered on time. No issues, will use this company again.”

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Posted 4 years ago

“My order was received by PTD on 14th Feb. I paid for Express parcel Delivery (2-3 days). The goods were not with Royal Mail till 18th and only delivered to me on 23rd Feb.”

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Posted 4 years ago

“Excellent product, delivery not as advertised, took 8 days from order.”

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Posted 4 years ago

“Great service tools arrived in good time”

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Posted 4 years ago

“Came when it said it should and good quality tool”

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Posted 4 years ago

“Easy ordering. Good item price. Excellent delivery”

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Posted 4 years ago

“Product was excellent, and as advertised, courier was a little frustrating, said they had delivered and they hadn't even been, I was in all day! Eventually delivered couple of days later but shouldn't say they have been when they haven't.”

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Posted 4 years ago

“My order has still not arrived and when I flagged this I rexeived a reply saying there is nothing you can do as it is with Royal Mail. Anything but good service.”

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Posted 4 years ago

“disaster - order not processed within 5-7 days as promised, did not deliver and response simply driver could not find address”

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Posted 4 years ago

“Quick delivery and well packaged”

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Posted 4 years ago

“I am very disappointed with your service. Despite paying for a2/3 day delivery, it was about a week before you even posted it. I suppose the chance of a rebate for that is slim? The postal service was on time and very good.'”

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Posted 4 years ago

“Never been so disappointed! All the box was broke and some Tools Missing! Badly packaged ! And it was a gift for my dads birthday! I tried to make contact and no1 replied really bad customer service and I spent a lot of money for basically a broken tool kit!”

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Posted 4 years ago

“Only cheap plastic door knobs but value for money suited my needs pleased with them.”

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Posted 4 years ago

“Well packed and arrived on time”

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Posted 4 years ago

“Bought as a present. I high wattage was required and a chunky End to solder with. Its exactly what Was wanted”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 14,317 reviews