Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,513 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item I bought was damaged when I unpacked it though there was no sign of any significant damage to the packaging so no way Power Tools could have known that the contents were damaged. I informed Power Tools, sent photos, and gave all the details they requested so they understood the problem. However they would not send a replacement item but only offered a refund. This means I have to start again looking for the same item from another company which will cost me more time and more money. Just a shame really.”

Helpful Report

Posted 4 years ago

“Prompt delivery, good prices”

Helpful Report

Posted 4 years ago

“Very satisfied with goods and service thank you ppl”

Helpful Report

Posted 4 years ago

“Excellent website with good choice of goods. Easy to order and then delivered quickly and well packaged.”

Helpful Report

Posted 4 years ago

“Excellent customer service - helped rectify an ordering mistake that I made quickly and without fuss.”

Helpful Report

Posted 4 years ago

“Great item at great price, said 2-3 day delivery but arrived next day so cannot complaint.”

Helpful Report

Posted 4 years ago

“Fast delivery, good price”

Helpful Report

Posted 4 years ago

“Every choice of colour of plastikote Enamel Paint available, and cheaper than in the shops. Very happy with delivery time too.”

Helpful Report

Posted 4 years ago

“Grinder wheel delivered with chip,problem still unresolved.asked for replacement.”

Helpful Report

Posted 4 years ago

“Incorrect number of items supplied. Some damaged, all poorly presented. Badly packaged too which didn't help.”

Helpful Report

Posted 4 years ago

“I ordered a box of weed killer bottles. Good value and a prompt efficient service. I will certainly use Power Tools Direct again.”

Helpful Report

Posted 4 years ago

“Ordered my galvanised gate hook easily online and received it in post exactly as promised. The product looks good, now fitted, and does what was expected. Great service thanks”

Helpful Report

Posted 4 years ago

“Exactly what I wanted delivered quickly”

Helpful Report

Posted 4 years ago

“Great product, quick delivery.”

Helpful Report

Posted 4 years ago

“Items delivered on time”

Helpful Report

Posted 4 years ago

“Good product. TERRIBLE Dispatch and Delivery service”

Helpful Report

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

“arrived on time”

Helpful Report

Posted 4 years ago

“Very good services and well priced”

Helpful Report

Posted 4 years ago

“Goods received promptly, no problems, very satisfied”

Helpful Report

Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,513 reviews