Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,318 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,318 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and good at replying Will use again”

Helpful Report

Posted 4 years ago

“Good quality and fast delivery”

Helpful Report

Posted 4 years ago

“Great product and price with fast delivery.”

Helpful Report

Posted 4 years ago

“I've never used Power Tools Direct before but will definitely use them again. Price was good, product is good, website is easy to use and the delivery was good. What's not to love.”

Helpful Report

Posted 4 years ago

“Order a Norbar torque screwdriver which was in stock and despatched very quickly.”

Helpful Report

Posted 4 years ago

“Excellent company. Products arrived on time and well packed.”

Helpful Report

Posted 4 years ago

“I purchased a 10 meter Link2Home strip light and the white light wouldn’t work. I asked for a replacement and the old ones to be collected.. I had an email to say I needed to send them back and you would check them and if faulty you would either refund or replace …. You don’t even have a phone line Terrible service”

Helpful Report

Posted 4 years ago

“Ordered some spray paint for some chairs we got at a auction for our new summer house. Power tools direct were the cheapest by £s, great service and very quick delivery. Very happy”

Helpful Report

Posted 4 years ago

“They are useless won't order from them again”

Helpful Report

Posted 4 years ago

“I always find the need to write a review of a simple online transaction very tedious and hardly necessary unless something goes wrong. It seldom does in my experience. The following is a brief synopsis of my purchase which might prove useful to anyone else wishing to deal with Power Tools Direct:- I saw just what I wanted on this website at a very fair price, so I went ahead and ordered online. The items arrived within the time specified and were adequately packaged and unbroken on opening. On this basis, I'd do business with Power Tools Direct again if I needed a similar item and the price was competitive.”

Power Tools Direct 5 star review on 4th March 2022

Helpful Report

Posted 4 years ago

“Price is good but delivery is awful, still waiting for one of the items purchased.”

Helpful Report

Posted 4 years ago

“50mm box spanner was ok, but paid extra for 2-3 delivery and got it after 4th day”

Helpful Report

Posted 4 years ago

“I am happy with the services. the delivery was executed within the given time. products are also good.”

Helpful Report

Posted 4 years ago

“Very slow delivery but good price.”

Helpful Report

Posted 4 years ago

“Delivery better than stated was due on Monday but arrived on Saturday. Excellent service would use again.”

Helpful Report

Posted 4 years ago

“Goods arrived but took far too long. My bank account debited on 18 February but goods arrived 1 march.”

Helpful Report

Posted 4 years ago

“Equipment and deliver as advertised. Can't argue with that!”

Helpful Report

Posted 4 years ago

“part order delivered , still awaiting remainder 2months on!. Parts are still showing on website as available for next day delivery! Would advise caution on using this company. No calls answered directed to email query.”

Helpful Report

Posted 4 years ago

“My order took 9 days to be delivered even though they advertise special delivery 0f 2-3 days i aslo paid 16.95 for the privilage to have my delivery in 9 days . I contacted their sales/service by email and i recived no help or support. they sent a one line email on each occasions and then tried to hide behind their T&C's which i did not ecept they were hopeless in handing my questions and gave no kind of service. Its the most expensive delivery charge i have ever been charged and i received the worst delivery ever, plus the so called service was non existent.”

Helpful Report

Posted 4 years ago

“Item was priced competetively. Ordering was simple. Item arrived on time on a pallet and without damage a few days' time.”

Helpful Report

Posted 4 years ago

Power Tools Direct is rated 4.5 based on 14,318 reviews