Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,513 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good product at affordable price . however I paid additional £6.95 for express delivery and it didn't arrive for over a week, had to email them to find out where my order is”

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Posted 4 years ago

“Power Tools Direct offered me the best price on the tool I required and the delivery was quick and efficient, allowing me to start my project on time. I’m very happy.”

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Posted 4 years ago

“have not received all my order - no idea or explanation why . No contact from the company . No delivery note in the parcel and it took an age to arrive. Rubbish. Seriously - A bunch of Monkeys could do better than this.”

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Posted 4 years ago

“Items arrived in top class conditions I’ll be dealing with these guys again no problem”

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Posted 4 years ago

“Easy ordering. Good value for money. Quick delivery. Overall, a very positive experience.”

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Posted 4 years ago

“Brilliant service, ordered parts were delivered before time, will definitely use again. Thank you”

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Posted 4 years ago

“good communications re delivery”

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Posted 4 years ago

“Fast delivery and first class service, kept informed at every step of the ordering process.”

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Posted 4 years ago

“Cheaper than competitors and fast delivery”

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Posted 4 years ago

“Item as advertised, came much quicker than expected and great communication from seller. would definitely use again for future purchases of this type”

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Posted 4 years ago

“First class service”

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Posted 4 years ago

“I ordered the item from Powertools direct since they were the cheapest and i always get good service from them. Would recommend”

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Posted 4 years ago

“Just what I needed”

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Posted 4 years ago

“Still waiting for the delivery been 2.5weeks, it has been dispatched but can not get in touch with the delivery company, can not get in touch with PowerTools Direct, feel as if I have been totally conned.”

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Posted 4 years ago

“Very competitive prices and fast shipping 5*****”

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Posted 4 years ago

“Good comms and delivered on time. Thanks”

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Posted 4 years ago

“Ordered an item for my wife’s birthday, waited 7 days for it, still didn’t arrive. Emailed you, only to be told that the item was out of stock, even though it was shown as in stock on the website. Bad communication.”

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Posted 4 years ago

“Placed order and received it in couple of days no fuss.”

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Posted 4 years ago

“Good service and good price”

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Posted 4 years ago

“Competively priced and efficience service.”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,513 reviews