Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,317 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,317 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast efficient service would recommend and use again”

Helpful Report

Posted 4 years ago

“Product was in stock & Quick delivery service !!”

Helpful Report

Posted 4 years ago

“Great value and service, thanks”

Helpful Report

Posted 4 years ago

“Avoid this useless company and shop elsewhere. I placed an order on a 2 to 3 day service and they never despatched my order and when I complained, I was told that 1 of the items ordered was out of stock but it was in stock when I placed my order. It then took several emails and a threat of court action did they finally refund me after a week. I can't recommend this company to anyone unless you want to waste your time and money because they don't like to refund your postage even if they haven't sent your order.”

Helpful Report

Posted 4 years ago

“took way too long for delivery I could of walked to the shop and home from wales and when I got the item finally the box was torn not vey good I'm afraid”

Helpful Report

Posted 4 years ago

“Did what is said on the tin”

Helpful Report

Posted 4 years ago

“Bought pipe slices for a good price if they are still good in 6 months time I will defo be looking at other products with power tools direct,service no complaints”

Helpful Report

Posted 4 years ago

“Still waiting for an answer on delivery”

Helpful Report

Posted 4 years ago

“Good service, prompt delivery”

Helpful Report

Posted 4 years ago

“Great service from start to finish delivering a quality product. Thanks”

Helpful Report

Posted 4 years ago

“First time using this company and it won’t be the last Having had my tools stolen I had the job of replacing them without spending to much if you know what I mean And this company offer top end tools at the right price with a service to match 100% recommend”

Helpful Report

Posted 4 years ago

“good quality tool .comunication and delivery poor”

Helpful Report

Posted 4 years ago

“Despite paying at check out for 'express delivery' quoted at being 2 to 3 days I waited 2 weeks! Emailed company to be told the goods were working there way through the warehouse. Their warehouse must be the size of South America! The goods once they arrived were spot on and the prices seem good.”

Helpful Report

Posted 4 years ago

“Excellent service. However the log splitter is difficult to use for a pensioner with arthritis. No problem if you're strong and fit and heavy.”

Helpful Report

Posted 4 years ago

“Very good service, but purchase confirmation and invoice emails went to spam!”

Helpful Report

Posted 4 years ago

“The sieve is a great piece of machinery and easy to put together, thanks to comprehensive instructions, and also easy to use. Thank you.”

Helpful Report

Posted 4 years ago

“It's the first time I've used this company and I am really impressed. The item I bought was very reasonably priced, in stock and delivered when they said. I will use these again in the future”

Helpful Report

Posted 4 years ago

“good product poor delivery”

Helpful Report

Posted 4 years ago

“Excellent customer service. Delivered on time.”

Helpful Report

Posted 4 years ago

“Fast and reliable and a great product”

Helpful Report

Posted 4 years ago

Power Tools Direct is rated 4.5 based on 14,317 reviews